Director Client Insights

Circana; Dallas (TX); On-site; USD 102,000 - 135,000; Full time

Benefits offered by this job

Bonus pay

Medical insurance

401(k) plan

Job summary

Circana is seeking a Director, Client Sales & Insights to lead strategic client engagements, drive revenue, and deliver insight-led solutions using Circana’s data and software platforms. You will own relationships with top clients, translate data into actionable business outcomes, and partner with internal teams to ensure client success.

Ideal candidates have 7+ years in client-facing sales/CPG insights, strong storytelling, and experience with syndicated data.

Qualifications

• Bachelor’s degree required.
• 7+ years of progressive business experience with manufacturers/retailers.
• 5+ years of experience with syndicated data, analytics, or category management, including POS or consumer panel data.

Responsibilities

• Drive client growth by expanding relationships with Circana data and software solutions.
• Deliver insight-led solutions translating data into actionable recommendations.
• Lead end-to-end sales processes from prospecting to closing.
• Collaborate with internal teams to deliver integrated client solutions and ensure success.
• Build relationships with key stakeholders and decision-makers across client organizations.
• Stay current on retail/CPG trends to position Circana as a trusted advisor.
• Utilize Circana platforms (Unify+, Liquid Data, Intelligence Suite) in engagements.
• Meet or exceed revenue targets through disciplined pipeline management.
• Champion client success by addressing challenges and identifying growth opportunities.
• Provide fact-based analyses that inform client strategies and outcomes.

Skills

Presents solutions

Buying influences

Buyer indifference

Understanding customer needs

Resilience

Ambiguity management

Education

Bachelor’s degree

Job description

Let's be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Director, Client Sales & Insights

Let's be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Our Critical Sales Skills

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

Circana is expanding its partnership with the client, one of the fastest-growing and most recognized food & beverage brands in the U.S. The client has signaled strong interest in growing its base contract with Circana, and we are seeking a Director, Client Insights to play a critical role in the strategic agenda. Engaging with stakeholders, delivering insight-led solutions across the client's brand and category portfolio, and operating as a strategic extension of the client's Cat Man Team are key requirements of the role. This is a high-visibility opportunity for someone who thrives on building strategic client relationships, owning the outcome and providing a POV based on data driven insights.

Job Responsibilities

• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Maintain Industry Expertise: Stay current on trends in retail, CPG, or general merchandise to position Circana as a thought leader and trusted advisor.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.
• Serve as the primary client service contact for the client, managing service-related inquiries, requests, and issue resolution with timely and effective responses
• Ensure data accuracy and consistency through regular quality checks and scheduled updates of syndicated and custom tools and deliverables
• Contribute to continuous improvement initiatives by identifying opportunities to enhance workflows, tools, training, and overall client experience

Requirements

• Bachelor’s degree
• 7+ years of progressive business experience with a strong understanding of manufacturer/retailer issues having worked in one or more of the environments below:
• Retailer (any channel)
• Consumer Packaged Goods
• Manufacturer
• Experience working with syndicated data, analytics, and category management.
• 5+ years of experience working with syndicated data, analytics, category management, or related CPG insights roles, including experience with POS, consumer panel or syndicated data sources.
• Sales experience
• Successful storytelling that is proactive and concise in delivering results for both Circana and the client.

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): New York City OR Dallas/Frisco, TX office – onsite 4-days a week

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $102K to $135K.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.