Director, Change Communications

Mars (New); Chicago (IL); On-site; USD 170,000 - 234,000; Full time

Benefits offered by this job

Company bonus

Medical and dental benefits

401k plan

Mars University learning

Paid time off

Job summary

Mars is seeking a Director of Change Communications to establish enterprise-wide best practices and drive a best-in-class change experience for Associates. You will act as a center of excellence, partnering with external vendors and Mars Digital Technologies to standardize and scale communications across segments and markets.

Expected to lead multiple initiatives, mentor teams, and influence senior leadership, with a focus on leveraging AI and digital solutions to increase efficiency and impact

Qualifications

• Minimum 10 years in change management or corporate/internal communications.
• Strong leadership and mentoring skills to develop the framework and upskill others.
• Excellent stakeholder relationship skills and strong partnering capabilities.
• Comfortable with senior leadership and cross-Mars collaboration.
• Ability to manage multiple projects with shifting deadlines.

Responsibilities

• Align and manage framework for best practice Change Communications at Mars.
• Provide resources and materials for use in change communications programs across the enterprise.
• Manage Change Communications hub including content to support Segments in execution.
• Provide training and 1:1 support to Segments on best-in-class change communications.
• Drive the process to identify a partner of choice to support change programs with Commercial & Segments.
• Lead the relationship with the partner to build tools and capabilities for Corporate Affairs.
• Lead on digital investment opportunities for change communication with Digital Technologies to develop 3-5 AI solutions.
• Provide ongoing counsel to senior leaders and CA leaders on communications in Mars change programs.

Skills

Change management

Corporate communications

Internal communications

Leadership

Stakeholder relationships

Cross-functional collaboration

Project management

Job description

Job Description

With the amount of change and transformation Associates are experiencing and will continue to experience both externally and at Mars, there has never been a more important time to ensure a consistent approach to and experience of change in our organization. The Director, Change Communications is responsible for establishing and implementing best practice change communications across the Enterprise with the goal of ensuring a best-in-class experience of change for all Associates. They will act as a center of excellence to drive capability and efficiency in the management and execution of change communications efforts throughout Mars, utilizing external partners, digital tools and systems in their work

Key Responsibilities

• Align and manage frmework for best practice Change Communications at Mars.
• plates and other resources for use in all change communications programs across the enterprise.
• Manage Change Communications hub including all content to support and enable Segments in the execution of change programs.
• Provide training and 1:1 support to Segments on best-in-class change communications.
• Drive the process to identify a “partner of choice” to support change programs in collaboration with Commercial & the Segments.
• Lead the relationship with the partner moving forward to further build tools and capabilities on change communications for the Corporate Affairs function.
• Lead on digital investment opportunities for change communication in collaboration with Digital Technologies to develop 3-5 tech/AI solutions aimed at driving efficiency and supporting standardization.
• Provide ongoing counsel to both senior leaders and CA leaders & practitioners in the Segments on communications elements of Mars change programs.

Qualifications / What are we looking for?

• Minimum 10 years of experience in related work (change management, corporate communications, internal communications).
• Strong leadership and mentoring skills to both develop the framework and help upskill others in the discipline.
• Excellent stakeholder relationship skills and strong partnering capabilities.
• Comfortable around higher management.
• Experience with collaboration across Mars functions, Segments and markets is a big advantage.
• Ability to lead multiple projects and processes simultaneously, and able to track projects with varying deadlines.
• Ability to remain flexible and resilient under pressure and make quick decisions when necessary

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. #TBdigital

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 169,840.00 - USD 233,530.00

Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL®, and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow.