Director, Care Coordination & Utilization Management

Mary Washington Healthcare Incorporated; Fredericksburg (VA); On-site; USD 293,000 - 358,000; Full time

Job summary

Mary Washington Healthcare in Virginia seeks a Director of Care Coordination to lead the organization-wide Care Coordination Model, drive patient throughput improvements, and manage resources to support the strategic plan at Mary Washington and Stafford hospitals.

You will supervise care coordination staff, collaborate with leaders, implement SOPs and care logistics systems, and monitor outcomes and quality measures to ensure efficient patient progression and compliance with regulations.

Qualifications

• Registered Nurse with Bachelor's degree in Nursing or Social Worker with Master's degree in Social Work/Health-related field and at least 5 years hospital work experience.
• Minimum 5 years of healthcare management experience.
• Strong communication and interpersonal skills to work with nursing colleagues, physicians, administrators, and the healthcare team.
• Ability to develop productive relationships with other leaders.
• Ability to teach/educate and motivate others.
• Ability to form strong team bonds and enhance team performance.
• Strong organizational and quality management skills; able to handle multiple tasks.
• Experience with Windows-based programs, email, and Microsoft Word.

Responsibilities

• Directs all aspects of the Care Coordination Model to improve length of stay and patient throughput.
• Collaborates with leaders to implement SOPs and Care Logistics systems.
• Educates medical staff on placement, resources, pre-certifications, payer requirements, and regulations.
• Ensures plans comply with policies, standards of care, and budget.
• Supports continuous performance improvement and metrics tracking.
• Leads deployment of Operational Rounding Program and aligns critical outcomes.
• Participates in policy development and care coordination procedures.
• Interviews and develops Care Coordination staff and staffing guidelines.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Leadership

Staff development

Team building

Organizational skills

Quality management

Change management

Technology proficiency

Education

Bachelor's degree in Nursing

Master's degree in Social Work/Health-related field

Tools

Windows

Microsoft Word

Email

Job description

Mary Washington Healthcare in Virginia seeks a Director of Care Coordination to lead the organization-wide Care Coordination Model, drive patient throughput improvements, and manage resources to support the strategic plan at Mary Washington and Stafford hospitals.

You will supervise care coordination staff, collaborate with leaders, implement SOPs and care logistics systems, and monitor outcomes and quality measures to ensure efficient patient progression and compliance with regulations.