Director Card Business Analytics

Merrick Bank; South Jordan (UT); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive pay

Bonus target

Medical, dental, and vision

401(k) with company match

Job summary

Merrick Bank seeks a Director to lead credit strategy development for near-prime and non-prime portfolios. You will optimize risk-adjusted returns using advanced modeling, design governance frameworks, and drive analytics across Marketing, Finance, Operations, and Technology. Strong leadership and communication are essential, with travel 1–2 days weekly.

You will guide a team of analysts and collaborate on policy reviews while ensuring audit-ready documentation and regulatory alignment.

Qualifications

• Degree in data science, math, statistics or economics; six years in business analytics or risk management.
• Master’s degree preferred with at least four years in related roles.
• Experience in credit card or consumer finance industries required.

Responsibilities

• Develop near-prime or non-prime credit strategies to optimize portfolio performance.
• Apply risk-return optimization using financial modeling (NPV, DCF, ROI).
• Design risk management frameworks aligned with regulatory standards.
• Lead cross-functional analytics initiatives with Marketing, Finance, Ops, and Tech.
• Translate analytical findings into strategic recommendations for leadership.
• Supervise analysts and external resources; maintain audit-ready docs.

Skills

Credit risk analysis

Statistical modeling

Leadership

Communication

Education

Bachelor’s degree in Data Science, Mathematics, Statistics, or Economics

Master’s degree in Data Science, Mathematics, Statistics, or Economics (preferred)

Tools

SAS

SQL

Python

Power BI

Job description

Join our team and build your career with momentum as we champion your growth, elevate your ideas and engage you in purpose-driven work that makes a real difference every day.

Who we are

Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers nationwide.

What we do

We provide credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses. As a leader in non-prime lending and merchant acquiring, we combine innovative technology with data-driven insights to help underserved consumers build and strengthen credit while delivering integrated, scalable payment solutions for businesses.

Merrick Bank ranks among the top 20 FDIC®-insured credit card issuers in the U.S. and among the top 15 merchant acquirers by transaction volume.

Employer : Merrick Bank Corporation

Worksite Address : 10705 South Jordan Gateway, South Jordan, Utah 84095. Work from home benefit provided. Worksites are unanticipated. Must live within reasonable commuting distance of Wilmington, Delaware.

Job Title : Director

Job Duties

• Develop, design, and execute near-prime or non-prime portfolio credit strategies, including credit line increases, credit authorizations, and exposure reduction to optimize portfolio performance.
• Leverage expertise in risk-return optimization for credit strategies using advanced financial modeling including NPV, DCF, and ROI.
• Design and implement comprehensive risk management frameworks that align with regulatory standards and optimize portfolio performance.
• Analyze and optimize unsecured credit portfolios, with understanding of risk-reward tradeoffs, behavioral segmentation, and lifecycle dynamics unique to credit products.
• Develop credit strategies, using statistical and mathematical concepts including probability, statistical inference, regression, and machine learning.
• Work with large analytical datasets and utilize analytical tools and languages SAS, SQL, Python, and Power BI to perform strategy design, segmentation, optimization, simulation, and reporting.
• Collaborate cross-functionally with Marketing, Finance, Operations, and Technology teams to implement and govern analytics-driven strategies.
• Develop and execute structured test-and-learn frameworks to monitor and refine treatment effectiveness.
• Translate complex analytical findings into strategic recommendations for senior business stakeholders.
• Direct cross-functional testing to evaluate credit treatments across customer segments, driving insights that lead to the development and enhancement of portfolio credit strategies.
• Monitor portfolio trends and performance metrics to adjust credit strategies in response to macroeconomic shifts, competitive dynamics, and internal goals.
• Serve as a key stakeholder in governance forums, contributing to policy reviews, compliance assessments, and strategic planning for credit risk management.
• Maintain audit-ready documentation on strategy assumptions, treatment rationale, test design, and outcomes.
• Supervise analysts, managers, contractors, and third-party resources supporting analytics, campaign selection, and reporting functions.
• Employee will be required to work from Merrick Bank’s Wilmington office 1-2 days per week. Work from home benefit provided. Worksites are unanticipated. Must live within reasonable commuting distance of Wilmington, Delaware.

Degree Required : Bachelor’s degree in Data Science, Mathematics, Statistics, or Economics.

Experience Required : Six (6) years’ experience as a Business Analyst, Risk Manager, Statistician, or similar occupation. Employer will accept in lieu of a Bachelor’s degree and six (6) years’ experience a Master’s degree in Data Science, Mathematics, Statistics, or Economics and four (4) years’ experience as a Business Analyst, Risk Manager, Statistician, or similar occupation.

Skill set Requirements (Special Requirements)

• Four (4) years of the experience required above must be in the Credit Card Industry or Consumer Finance Industry.

Demonstrable knowledge of and prior experience in:

• Developing, designing, and executing credit strategies in near-prime or non-prime portfolios;
• Risk-return optimization for credit strategies using advanced financial modeling NPV, DCF, and ROI;
• Designing and implementing comprehensive risk management frameworks that align with regulatory standards and optimize portfolio performance;
• Analyzing and optimizing unsecured credit portfolios, with a deep understanding of risk-reward tradeoffs, behavioral segmentation, and lifecycle dynamics unique to credit products;
• Using statistical and mathematical concepts including probability, statistical inference, regression, and machine learning to develop credit strategies;
• Working with large analytical datasets and utilizing analytical tools and languages SAS, SQL, Python, and Power BI to perform strategy design, segmentation, optimization, simulation, and reporting;
• Collaborating cross-functionally with Marketing, Finance, Operations, and Technology teams to implement and govern analytics-driven strategies;
• Developing and executing structured test-and-learn frameworks to monitor and refine treatment effectiveness;
• Translating complex analytical findings into strategic recommendations for senior business stakeholders.

Travel : Required to travel to Merrick Bank’s office located at 1000 N West St., 11th Floor, Wilmington, Delaware 19801, 1-2 days per week.

Hours : Full time, 40 hours/week. Monday-Friday, 8:00 a.m. - 5:00 p.m.

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Why join us

We believe in putting people first by supporting our customers, employees and our partners while creating opportunities for everyone to reach their potential. From fostering work-life balance to rewarding good work and innovative ideas, we invest in what matters most, our people.

At Merrick Bank, you’ll be part of a collaborative, customer-focused team where you can grow your career while making a meaningful impact.

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
• Benefits Package -Medical, Dental, and Vision (plus much more)
• 401(k) Plan with Company Match
• Short- & Long-Term Disability
• Wellness Programs
• Group Life and AD&D Insurance
• Paid Vacation, Sick Days and bank Holidays
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.