Director, Business Systems & Automation

Ebro Electronic GmbH; Charlotte, Northern (NC, KY); Hybrid; USD 175,000 - 210,000; Full time

Job summary

Xylem seeks a Director of Business Systems & Automation to lead reporting, automation, data integration, and internal business applications for the MCS segment. You will align finance and operational requirements with enterprise IT, delivering scalable, secure solutions.

This role manages a four-person software and data team, partnering with Finance, Operations, Sales, Engineering, and Supply Chain to drive automation, governance, and standardized workflows across ERP, CRM, and reporting

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Information Systems, Computer Science, or a related field.
• 10+ years of progressive experience in business systems, analytics, automation, enterprise reporting, application development, or technology leadership.
• Strong understanding of finance, accounting, operational workflows, and enterprise business processes.
• Experience with ERP, CRM, business intelligence platforms, enterprise reporting, data integration, and application development.
• Experience leading technical teams and cross-functional initiatives involving business stakeholders, IT, implementation partners, and executive leadership.
• Demonstrated ability to translate business requirements into working systems while balancing long-term architecture with near-term delivery.

Responsibilities

• Lead the design, development, and delivery of trusted Finance reporting and analytics for assigned business areas, including flash, actuals, forecast, budget, margin, spend, order intake, backlog, invoicing, and related operational reporting.
• Develop and maintain standardized reporting, dashboards, self-service analytics, and the underlying datasets that support executive and operational decision-making.
• Improve reporting timeliness, consistency, and data availability across multiple business functions.
• Maintain reporting continuity through overlapping system changes, including ERP, consolidation, HR, and reporting platform transitions.

Skills

ERP

CRM

BI platforms

Data integration

Application development

Education

Bachelor's degree in Business, Finance, Accounting, Information Systems, Computer Science, or related field

Job description

Job Title: Director, Business Systems & Automation

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

The Director, Business Systems & Automation will lead the design, development, and support of business-facing reporting, automation, data integration, and internal business applications for the MCS segment of Xylem, with selective support across other business areas. The role leads a software and data team responsible for internally developed application and reporting platforms with broad user adoption and integrations across ERP, CRM, financial, engineering, and operational systems. ***While this role supports Finance and business stakeholders, this is not a traditional Finance, Accounting, FP&A, Financial Reporting, or Controllership leadership position.

This role will be based in our Charlotte, NC office hub.

The role sits between business stakeholders and enterprise IT, translating financial and operational requirements into working applications, automated processes, integrations, and reporting the business can rely on.

It spans strategy and hands-on delivery, including architecture, data engineering, application development, security, deployment, production support, and documentation. Current focus areas include ERP modernization readiness, finance reporting automation, data governance, and scalable reporting and platform architecture.

CORE RESPONSIBILITIES

Business Intelligence & Reporting

• Lead the design, development, and delivery of trusted Finance reporting and analytics for assigned business areas, including flash, actuals, forecast, budget, margin, spend, order intake, backlog, invoicing, and related operational reporting.
• Develop and maintain standardized reporting, dashboards, self-service analytics, and the underlying datasets that support executive and operational decision-making.
• Improve reporting timeliness, consistency, and data availability across multiple business functions.
• Maintain reporting continuity through overlapping system changes, including ERP, consolidation, HR, and reporting platform transitions.

Enterprise Systems & Data Integration

• Design, implement, and oversee reporting integrations across ERP, CRM, finance, HR, engineering, supply chain, billing, and operational systems.
• Define business rules, data mappings, reconciliation logic, controls, and validation processes that make consolidated reporting trustworthy.
• Prepare legacy business data and reporting structures for ERP modernization, including cleanup, mapping, cutover readiness, and testing.
• Support master data governance for core financial and operational data domains, including the approved vendor and manufacturer system of record used by internal and outsourced manufacturing plants.

Application Development & Automation

• Lead development, modernization, and production support of internally built business applications, from architecture and code through deployment, monitoring, and incident response.
• Replace spreadsheet-driven, email-based, and manual processes with automated, standardized workflows.
• Deliver practical interim solutions when business priorities require speed, without breaking from long-term enterprise architecture.
• Create documentation, support models, and handoff paths that keep solutions sustainable over time.

Controls, Security & IT Partnership

• Maintain secure reporting platforms, role-based access, and audit-ready controls across applications and reporting environments, subject to recurring external and internal audit review.
• Serve as a key liaison between Finance, business stakeholders, enterprise IT, and external implementation partners on reporting, automation, integration, and business systems initiatives.
• Support enterprise initiatives through business analysis, solution design, testing, implementation support, and issue resolution.
• Establish standards for documentation, development, security, and production support.

Leadership & Operating Model

• Lead and develop a four-person software and data team covering application development, data engineering, reporting, and business automation.
• Set priorities across strategic initiatives, production support, audit and control needs, and incoming business demand.
• Partner with executive leadership and functional leaders in Finance, Operations, Sales, Engineering, Supply Chain, and Customer Operations to improve business capability.
• Promote continuous improvement by converting recurring problems into standardized workflows, automation, reporting capabilities, and repeatable support processes.

QUALIFICATIONS

• Bachelor's degree in Business, Finance, Accounting, Information Systems, Computer Science, or a related field.
• 10+ years of progressive experience in business systems, analytics, automation, enterprise reporting, application development, or technology leadership.
• Strong understanding of finance, accounting, operational workflows, and enterprise business processes.
• Experience with ERP, CRM, business intelligence platforms, enterprise reporting, data integration, and application development.
• Experience leading technical teams and cross-functional initiatives involving business stakeholders, IT, implementation partners, and executive leadership.
• Demonstrated ability to translate business requirements into working systems while balancing long-term architecture with near-term delivery.

• The estimated salary range for this position is $175,000 to $210,000 plus bonus.

• At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Proud to be an Equal Employment Opportunity (including disability and veterans) and Affimative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed.

Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).

Wir freuen uns darauf, Sie in unserem Team zu haben!