Director, Business Operations and Planning

Thomson Reuters; Ann Arbor (MI); Hybrid; USD 137,000 - 255,000; Full time

Benefits offered by this job

Hybrid Work Model

Flex My Way

Two Mental Health Days off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Thomson Reuters is seeking a Director, Business Operations & Planning in the United States. This leader translates business priorities into plans, drives disciplined execution, and measures results across functions including finance and operations.

The role partners with senior leaders to deliver analytics, forecasting, and performance insights, while championing continuous improvement and strong executive communication to align stakeholders and drive growth.

Qualifications

• Significant experience in business operations, business planning, strategy, finance, or a related discipline.
• Ability to translate business strategy into operational plans and drive execution across multiple functions.
• Strong financial and analytical acumen with forecasting, metrics, and data-driven recommendations.
• Proven ability to lead cross-functional initiatives, continuous improvement, and navigate change.
• Executive communication, presentation, and influencing skills with senior stakeholders.

Responsibilities

• Lead operations and planning activities aligned with strategic objectives, milestones, and financial goals.
• Partner with Finance and senior leadership to deliver analytics, forecasting, and actionable insights.
• Establish and monitor KPIs and operating metrics, identifying trends and opportunities.
• Lead process improvements to increase efficiency and scalability.
• Build partnerships across global functions and customers for alignment.
• Contribute to strategic planning and cross-functional initiatives, including new products and go-to-market programs.

Skills

Business operations

Strategic planning

Forecasting

Cross-functional leadership

Executive communication

Change management

Job description

Job Description

The Director, Business Operations & Planning is a strategic and operational leader responsible for translating business priorities into effective plans, disciplined execution, and measurable results. This role partners closely with senior leaders and cross-functional teams to drive business performance, improve operational effectiveness, optimize resources, and support informed decision-making.

The Director will play a key role in business planning, bringing together operational, financial, and market insights to identify opportunities, solve complex business challenges, and ensure organizational priorities are successfully executed. This leader will champion continuous improvement, establish meaningful performance measures, and help strengthen how the business operates and delivers value to customers.

Key Responsibilities

• Lead business operations and planning activities, aligning priorities, resources, and execution with strategic objectives, key milestones, and financial goals.
• Partner with Finance and senior leadership to deliver analytics, forecasting, performance reporting, and actionable insights that support business decisions.
• Establish and monitor key performance indicators and operating metrics, identifying trends, risks, opportunities, and areas for improved business performance.
• Identify and lead process improvement and change initiatives that increase operational efficiency, optimize resources, and support scalable growth.
• Build strong partnerships across global functions, operating units, corporate teams, and customers to drive alignment and successful execution of business priorities.
• Contribute to strategic planning and cross-functional initiatives, including new products and business opportunities, go-to-market programs, sales and marketing initiatives, and customer service models, while representing the business in key leadership forums.

Required Qualifications

• Significant experience in business operations, business planning, strategy, finance, commercial operations, or a related discipline within a complex organization.
• Demonstrated ability to translate business strategy into operational plans and drive execution across multiple functions and stakeholder groups.
• Strong financial and analytical acumen, including experience with forecasting, performance metrics, business analytics, and developing data-driven recommendations.
• Proven ability to lead complex, cross-functional initiatives, drive continuous improvement, and effectively navigate organizational change.
• Strong executive communication, presentation, and influencing skills, with the ability to develop business cases and build trusted relationships with senior leaders and key stakeholders.
• Demonstrated leadership capabilities, including coaching and developing teams, solving complex business problems, managing competing priorities, and delivering results in a fast-paced environment.

Preferred Qualifications

• N/A

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $137,200 USD - $254,800 USD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department [e-mail]. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com