Director, Biomedical Services III

Compass Group USA; Chicago (IL); Sur place; USD 130 000 - 170 000; Plein temps

Résumé du poste

Intelas, a Compass Healthcare company, seeks a Director, Biomedical Services III in Chicago, IL to lead regional operations, oversee clinical equipment maintenance, and drive performance across the contract portfolio.

You will mentor managers, implement KPI strategies, ensure ISO 13485 compliance, and coordinate with vendors to sustain equipment uptime and regulatory adherence.

Qualifications

• Bachelor's Degree in biomedical equipment technology or electronic equipment, or equivalent.
• Certifications such as CABT, A+, CBET preferred.
• Military training preferred.

Responsabilités

• Serve as temporary interim Regional manager during their absence
• Implement KPI improvement strategies
• Maintain compliance on ISO:13485 certification standards/QMP policies
• Plan, organize, and direct growth and financial performance of the client contract
• Manage maintenance and safety testing of clinical equipment and coordinate with outside vendors
• Analyze, repair, and test electronic and electromechanical equipment
• Provide input on capital replacement strategies for medical equipment
• Lead team huddles and meetings
• Respond promptly to clinical department and customer calls to rectify issues
• Mentor and train managers on administrative and personnel matters
• Provide leadership and oversight to direct reports and maintain productivity

Formation

Bachelor's Degree in biomedical equipment technology or electronic equipment or equivalent

CABT

A+ Certifications

Military training

CBET

Description du poste

Director, Biomedical Services III - Chicago, IL

Other Forms of Compensation:

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime- so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas- where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

Job Duties and Responsibilities

• Serve as temporary interim Regional manager during their absence
• Implement KPI improvement strategies
• Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
• Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
• Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
• Analyze, repair, and test electronic and electromechanical equipment
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
• Lead team huddles and meetings
• Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
• Display effective client service in accordance with client satisfaction survey protocol
• Follow 5S methodology
• Participate in regional succession and backfill planning
• Mentor and train assigned managers on administrative and personnel matters
• Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
• Participate in the hiring process to meet staffing objectives
• Supervise and instruct personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
• Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
• Responsible for engagement survey action plan
• Responsible for productivity and staffing that is appropriate to the account(s)
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
• Establish and administer on-call schedule; assume on-call responsibilities as necessary
• Prepare, present, and explain the equipment database (CMMS) reports
• Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
• Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
• Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
• Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts
• Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
• Maintain accurate records of repairs, calibration, and tests
• Perform other duties as assigned that are intrinsic to the successful operation of the business

Qualifications

Education

• Bachelor's Degree in biomedical equipment technology or electronic equipment or equivalent
• CABT, A+, etc, Certifications preferred
• Military training preferred
• CBET preferred

Experience

• Minimum of seven years servicing a broad representation of clinical/patient care equipment in a hospital environment
• Minimum of five years of on-site supervision of hospital technicians preferred
• Expert knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment

Associates at Intelas are offered many fantastic benefits.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Intelas is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Intelas maintains a drug-free workplace.