Director (AVP) - Prime Brokerage Client Operations

16 MS & Co., LLC; Utah; On-site; USD 64,000 - 108,000; Full time

Benefits offered by this job

Discretionary incentive

Comprehensive benefits

Job summary

Morgan Stanley is seeking a Director-level leader for ISG Equity Operations within Prime Brokerage Client Operations. The role demands hands-on experience, deep product knowledge, and a strong risk mindset to deliver best-in-class client service.

The successful candidate will coordinate with global stakeholders to oversee complex operational processes across markets, while driving improvements and maintaining strict controls and client satisfaction.

Qualifications

• Experience across end-to-end trade lifecycle from execution to settlement.
• Background in Client Operations, break and fails management.
• Ability to design and implement procedures and controls.
• Deep risk awareness balanced with client needs.
• Capable of independent work with minimal supervision.

Responsibilities

• Execute and oversee complex operational processes across the full trade lifecycle.
• Serve as SME for Prime Brokerage Client Operations in Equity and Fixed Income.
• Investigate and resolve complex client and market breaks with root-cause analysis.
• Identify operational risk and escalate with data-driven recommendations.
• Partner with global stakeholders across Operations, Tech, and Risk & Control.
• Support global projects and change initiatives with disciplined execution.
• Provide clear reporting and insights to senior management.
• Ensure procedures are accurate and consistently followed.

Skills

Trade lifecycle knowledge

Client Operations experience

Procedures & controls design

Risk management mindset

Independent work ability

Stakeholder collaboration

Communication skills

Tools

Microsoft Office

Job description

We're seeking someone to join our team as a Director in ISG Equity Operations within Prime Brokerage Client Operations. This is a hands on technical role, designed for an experienced operations professional who brings deep product and process expertise, a strong risk mindset, and a passion for delivering best in class client service. The successful candidate will operate as a trusted subject matter expert, partnering closely with global stakeholders to support complex operational processes across global markets. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

• Execute and oversee complex operational processes across the full trade lifecycle, from execution through settlement
• Serve as a subject matter expert for Prime Brokerage Client Operations, supporting Equity and Fixed Income products
• Investigate and resolve complex client and market breaks, driving root cause analysis and sustainable process improvements
• Identify operational risk in day to day activities and escalation issues appropriately with clear, data driven recommendations
• Partner closely with global stakeholders across Operations, Business Units, Technology, and Risk & Control
• Contribute to and support global projects and change initiatives, with a strong focus on disciplined execution
• Provide clear, timely reporting and insights to senior management and key stakeholders
• Ensure operational procedures are accurate, current, and consistently adhered to
• Manage client facing operational activities, including trade amendments, client queries, and reporting within agreed service levels

What you’ll bring to the role:

• Act as a culture carrier across Operations, demonstrating Morgan Stanley's core values of Doing the Right Thing, Putting Clients First, Leading with Exceptional Ideas, and Giving Back

Qualifications & Experience

• Strong understanding of the end to end trade lifecycle, from execution through settlement
• Proven experience within Client Operations, including break and fails management
• Demonstrated ability to design, assess, and implement operational procedures and controls
• Deep subject matter expertise with the ability to balance client requirements against firm risk and control standards
• Ability to operate independently, set priorities, and resolve complex, non standard issues with minimal supervision
• Strong risk awareness and control mindset
• Experience supporting or delivering operational projects and change initiatives
• Strong communication skills and the ability to partner effectively with global stakeholders
• Proficiency in Microsoft Office applications
• Typically, 2+ years of relevant experience required; materially more experience expected at Director level

What You Can Expect From Morgan Stanley:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that’s differentiated - and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Maryland Salary range for the position: $64,000 - $107,500 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions - and in the ability of capital to work for the benefit of all society.