Director Ambulatory Operations - OB/GYN - Center City

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Job summary

Jefferson Health is seeking an experienced operations leader to oversee the OB/GYN department across four Philadelphia offices. You will manage clinical and business activities, align with strategic goals, and drive safe, efficient care delivery.

We require a Bachelor's in a healthcare or business field with a MBA/MHA preferred and at least 5 years in progressive leadership roles within a health system. Expertise in EPIC, budgeting, and staffing is essential.

Qualifications

• Bachelor’s degree in healthcare/business admin or related field required.
• MBA/MHA preferred for advanced leadership roles.
• 5 years of progressive leadership experience in health systems required.
• Knowledge of operations, resource management, and physician practice activities.
• Familiarity with third-party reimbursement, practice operations and strategic planning.

Responsibilities

• Oversees all operational, business and clinical activities within the OB/GYN department across four Philadelphia offices.
• Maintains cost control and evaluates budget needs for operations.
• Lead department scheduling to optimize labor productivity and performance metrics.
• Streamline workflows and implement corrective actions for cost control.
• Maintain and update policy and procedure manuals to meet organizational standards.
• Communicate proactively and prepare timely operational reports.

Skills

Leadership

Budget management

Staff scheduling

Operations optimization

Policy development

Communication

Problem solving

Healthcare operations

EPIC

Education

Bachelor’s Degree in Healthcare/Business Administration

MBA/MHA preferred

Tools

EPIC

MS Office

Job description

Number of Positions In Requisition
1
Job Details
Oversees all operational, business and clinical activities within the Jefferson OB/GYN department, including 4 offices within Philadelphia.

Job Description

Essential Functions:

• Maintains cost control and evaluates budget needs for operations.
• Collaborates to establish department plans consistent with mission, strategic operations, quality and safety improvement plan, and overall network goals.
• Develops and oversees staff scheduling process to ensure optimal labor productivity and achieves on target performance metrics.
• Implements and adjusts workflows to streamline operations and corrective actions for cost control problems.
• Maintains and updates policy and procedure manual in accordance with department needs and organizational standards.
• Maintains ongoing, proactive relationships with all relevant people.
• Proactively communicates critical issues and intervenes accordingly, prepares and submits timely reports for operational review.
• Monitors volume and adjusts staffing patterns to drive labor productivity, access and optimal patient experience.
• Recommends and submits for capital expenditures to promote safe and efficient care delivery and sound business operations.
• Recommends and implements new technology as needed to advance care and align with most progressive industry standards.

Education and Experience Requirements:

• Bachelor’s Degree Healthcare/Business Administration or relevant healthcare field required.
• Master’s Degree MBA/MHA preferred.
• 5 years Progressive leadership roles with health system experience required.
• Knowledge of operations and resource management required.
• Knowledge of physician practice activities required, primarily in the areas of physician billing/reimbursement and practice management.
• Knowledge of third-party reimbursement/regulations, practice operations, automated systems and strategic planning.
• Skill in interpersonal and communication. Skill in problem-solving and consensus building. Ability to operate effectively in consulting role.
• Ability to achieve results in a complex medical center environment
• Ability to use a variety of software programs i.e., EPIC, MS, etc

Additional Qualifications
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift
Workday Day (United States of America)

Worker Sub Type
Regular

Employee Entity
Jefferson University Physicians

Primary Location Address
833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time(including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.