Director, AI4IT Office

Rockwell Automation, Inc.; Mayfield Heights (OH); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Health Insurance including Medical, D 

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Benefits package information at ra...

Job summary

Rockwell Automation, Inc. is seeking a Director, AI4IT Office to lead a global program redesigning IT workflows with AI agents, driving end‑to‑end improvements and measurable outcomes.

You will own the roadmap, reporting, and governance, coordinating embed teams and a central office under the VP of Strategy, Architecture, AI & Innovation. You will oversee portfolio governance, baselines, and value dashboards, with travel up to 25% and a focus on IT function modernization, cost efficiency, and

Qualifications

• Bachelor's degree or equivalent years of relevant work experience.
• Legal authorization to work in the U.S. (no visa sponsorship)
• Willingness to travel up to 25% internationally

Responsibilities

• Own the AI4IT program, roadmap, and results across all IT functions.
• Stand up the central office and operating model and scale it across IT.
• Publish a playbook extending AI-first ways of working beyond IT.
• Identify opportunities and maintain a prioritized AI opportunity map across IT functions.
• Manage a portfolio spanning software engineering, service desk, IT operations, security, cloud, and more.
• Run stage gates from redesign to pilot and scale with clear decisions.
• Establish baselines and quantified targets; own value dashboard and reporting cadence to senior IT leadership.
• Report freed capacity each quarter and redeploy into modernization and new services.
• Maintain approved-tool lists and a shared library of prompts, skills, agents, and reusable patterns.
• Ensure every AI agent has a named human owner and escalation path.
• Build embedded teams and a champions network; scale AI fluency with training.

Skills

AI leadership

Generative AI

Enterprise transformation

Cross-functional leadership

Stakeholder communication

Education

Bachelor's Degree or equivalent years of relevant work experience

Tools

Prompts library

Agentic tools

Job description

Milwaukee, Wisconsin, United States

Houston, Texas, United States

Mayfield Heights, Ohio, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Position Summary:

The Director, AI4IT Office leads Rockwell Automation's program to redesign how IT works with AI. The goal is ambitious: double what IT delivers at the same cost by rebuilding workflows end to end, with AI agents handling routine work and people setting direction, applying judgment, and owning results. IT goes first, and what works becomes the playbook the rest of the enterprise adopts.

You will own the program, the roadmap, and the results across every IT function. You will run a small central office, direct embedded teams in each area of IT, and turn early pilots into measured, production‑grade outcomes. You will report to the Vice President, Strategy, Architecture, AI & Innovation.

Your Responsibilities:

• Program Strategy and Leadership
  • Own the AI4IT program, roadmap, and results across all IT functions, serving as the single accountable leader for the mandate.
  • Stand up the central office and operating model, then scale it from first pilots to production across IT.
  • Build and publish the playbook that extends AI‑first ways of working beyond IT to the wider enterprise.
• Portfolio and Workflow Redesign
  • Lead opportunity identification with IT leaders and maintain a ranked AI opportunity map for every IT function.
  • Manage a portfolio spanning software engineering and agentic coding, legacy modernization, service desk, IT operations, security operations, QA and testing, cloud cost optimization, project delivery, vendor management, and business analysis.
  • Run stage gates from identifying to redesign, pilot, and scale, making clear stop, redirect, or scale decisions.
• Value Measurement and Reporting
  • Establish baselines and quantified targets before any workflow is redesigned.
  • Own the value dashboard and a regular reporting cadence to senior IT leadership, focused on cycle time, quality, cost per unit, and customer outcomes.
  • Report freed capacity each quarter and redeploy it into modernization, innovation, and new services.
• Governance and Responsible AI
  • Maintain the approved‑tool list and a shared library of prompts, skills, agents, and reusable patterns.
  • Partner with architecture, security, and design authority teams, so every new tool, model, and pattern is reviewed and signed off before production.
  • Ensure that every AI agent in production has a named human owner and a clear escalation path.
• People, Teams, and Adoption
  • Build embedded teams nominated from across IT for domain depth, peer credibility, and a builder mindset, using rotations that return people to their teams as multipliers.
  • Grow a champions network and partner with training teams on role‑based AI fluency at scale.
  • Champion with a capacity‑not‑cuts approach, ensuring reskilling paths accompany any change in roles.

The Essentials - You Will Have:

• Bachelor's Degree or equivalent years of relevant work experience.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The ability to travel, including internationally, up to 25% of the time.

The Preferred - You Might Also Have:

• Typically requires 12+ years relevant technical leadership experience.
• Experience in IT leadership, enterprise transformation, or AI and automation programs.
• Hands‑on fluency with generative AI and agentic tools, including coding agents, copilots, connectors, evaluation, and guardrails, with credibility among engineers and architects.
• Proven ability to build baselines, value dashboards, and portfolio governance, and to make decisions from data.
• Experience across multiple IT functions such as software engineering, infrastructure and operations, service desk, security, cloud and FinOps, or project delivery.
• Track record of leading through influence across matrixed organizations, including architecture, security, finance, and HR.
• Experience standing up a central office or center of excellence with embedded team or rotation models.
• Experience leading change management and reskilling at scale.
• Demonstrated experience communicating with senior leadership audiences.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at [phone].

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.