Director, AI Strategy & Transformation (Remote)

Cardinal Health, Inc.; Lansing (MI); Remote; USD 118,000 - 200,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Bonus eligible

Job summary

Cardinal Health, Inc. is seeking a Director, AI Strategy & Business Transformation to lead AI-driven transformation across patient services and healthcare operations.

Based in Dallas, TX, this role partners with Operations, IT, Product & Delivery, and analytics teams to translate strategy into scalable solutions. You will build a high-performing team, oversee change management, and drive measurable outcomes like productivity and client value.

Qualifications

• Bachelor’s degree or equivalent relevant experience preferred.
• Experience leading complex business transformation, digital modernization, automation, and AI-enabled initiatives within healthcare organizations, ideally across patient services, pharmaceutical manufacturing, specialty pharmacy, or pharmacy benefit management (PBM) environments.
• Demonstrated ability to move initiatives from strategy and business case through implementation, adoption, value realization, and scale.
• Experience leading and developing teams in a complex, matrixed organization.
• Strong business and financial acumen, including developing business cases, prioritizing investments, and measuring ROI.
• Technical fluency across AI, automation, data, analytics, and digital platforms, with the ability to effectively bridge business and technology teams.
• Proven ability to influence senior leaders, lead cross-functional teams, navigate ambiguity, and drive decisions across organizational boundaries.
• Experience leading organizational change associated with technology-enabled transformation.
• Strong executive communication, presentation, facilitation, and relationship-management skills.
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
• Experience in healthcare, patient services, patient access, specialty pharmacy, life sciences, or pharmaceutical services.
• Experience implementing or scaling AI-enabled workflows, automation, analytics, or digital capabilities.
• Experience supporting client-facing strategy, solutions, or implementations.
• Relevant certifications in AI transformation, program management, agile delivery, digital transformation, or change management.
• Dallas, Texas-based preferred; candidates outside the area must be able to travel approximately twice monthly

Responsibilities

• Own and drive execution of the AI and business transformation roadmap, aligning priorities with business strategy, operational needs, client opportunities, and enterprise direction
• Identify and prioritize AI, automation, digital, data, and technology-enabled opportunities based on business value, feasibility, scalability, and strategic alignment
• Develop business cases, investment recommendations, success measures, and governance for priority transformation initiatives
• Lead high-priority initiatives from concept through implementation, adoption, value realization, and scale.
• Partner closely with Operations, IT, Product & Delivery, Advanced Analytics, PMO and enterprise COE teams to translate business needs into scalable solutions
• Actively engage in solution design and execution as needed, working across functional boundaries to resolve dependencies, challenge constraints, and maintain momentum
• Ensure transformation initiatives deliver measurable business outcomes, including productivity, quality, capacity, growth, employee experience, client value, and patient experience
• Lead change-management strategies that address leadership alignment, communications, training, workflow redesign, adoption, and sustainability
• Build AI fluency and transformation capabilities across the organization, helping leaders and teams adopt new technologies and ways of working
• Lead, coach, and develop a high-performing team, establishing clear priorities, accountabilities, and measures of success
• Serve as a trusted advisor to senior leadership and represent Sonexus™ Access and Patient Support in appropriate Cardinal Health AI, innovation, and transformation forums
• Support client-facing strategy and solution discussions where AI and transformation capabilities can strengthen the client value proposition.

Skills

AI strategy

Transformation leadership

Executive communication

Change management

Healthcare domain

Team leadership

Business cases

ROI measurement

Stakeholder management

Cross-functional collaboration

Agile delivery

Technology fluency

Education

Bachelor’s degree or equivalent relevant experience preferred

Job description

Cardinal Health, Inc. is seeking a Director, AI Strategy & Business Transformation to lead AI-driven transformation across patient services and healthcare operations.

Based in Dallas, TX, this role partners with Operations, IT, Product & Delivery, and analytics teams to translate strategy into scalable solutions. You will build a high-performing team, oversee change management, and drive measurable outcomes like productivity and client value.