Director, AI-Powered Business Transformation

Sedgwick; Hartford (CT); Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits package

Remote work options

401k with matching

Job summary

Sedgwick, a leading risk and claims solutions provider, seeks a Director of Business Transformation to drive enterprise-wide programs and AI-enabled operating models from a strategic vantage point. You will partner with senior leaders to shape roadmaps, champion data-driven decision making, and ensure measurable outcomes across functions.

With a focus on growth, efficiency, and customer experience, you will embed transformation into operating models and guide cross-functional teams toward

Qualifications

• Master's degree preferred.
• Certifications related to business transformation and/or AI preferred.
• Ten (10+) years of experience leading large-scale business transformation initiatives.

Responsibilities

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
• Shapes transformation strategy and translates enterprise priorities into executable roadmaps.
• Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.
• Partners with VPs and executive leaders to align priorities, resources, and outcomes.
• Establishes enterprise-level governance, success metrics, and benefit realization frameworks.
• Drives cultural adoption of data-driven decision-making and continuous improvement.
• Ensures transformation outcomes are embedded into operating models.
• Serves as a trusted advisor with executive presence and strategic insight.

Skills

Executive presence

AI tools

Microsoft Office

Analytical skills

Time management

Leadership skills

Written reports

Team environment

Performance competencies

Education

Master's degree

AI/business transformation certifications

Job description

Sedgwick, a leading risk and claims solutions provider, seeks a Director of Business Transformation to drive enterprise-wide programs and AI-enabled operating models from a strategic vantage point. You will partner with senior leaders to shape roadmaps, champion data-driven decision making, and ensure measurable outcomes across functions.

With a focus on growth, efficiency, and customer experience, you will embed transformation into operating models and guide cross-functional teams toward