Director, AI Ops & GenAI Platform Lead

ManpowerGroup; Charlotte (NC); On-site; USD 165,000 - 190,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Savings Account

401(k) match

Weekly pay

Job summary

ManpowerGroup's Experis is seeking a Director- AI Ops Engineering Lead to join our Platform Engineering team in Charlotte, NC. You will define the strategy for operationalizing, monitoring, and governing the AI/GenAI platform, and drive enterprise MLOps/LLMOps adoption across cross-functional squads.

Ideal candidates have 8+ years building ML models in production, 3+ years in technical leadership, and deep Python, GenAI tooling, and cloud expertise with Azure and Databricks.

Qualifications

• Bachelor’s degree in CS/ML/DS or related field; advanced degrees a plus.
• 8+ years of hands-on experience deploying and maintaining advanced ML models in production.
• 3+ years in technical leadership roles, including mentorship and strategic planning.
• Deep expertise with Python, GenAI frameworks, and MLOps/LLMOps tooling such as MLflow, Databricks, and Azure.
• Proven ability to develop and deploy RESTful services, containerization, and automated CI/CD.

Responsibilities

• Define and drive the strategy for operationalizing, monitoring, and governing the AI/GenAI platform and related models, pipelines, and agents.
• Establish standards, reference patterns, and operating models for enterprise-wide adoption of MLOps/LLMOps practices.
• Partner with infrastructure providers such as Azure and Databricks to build and maintain the MLOps/LLMOps backbone of the platform.
• Lead the development of CI/CD pipelines, automation, and infrastructure-as-code for reliable model deployment and management.
• Implement governance, version control, and auditability measures to ensure compliance and operational excellence.

Skills

Python

GenAI frameworks

MLOps/LLMOps

RESTful services

Containerization

CI/CD

Education

Bachelor's degree in CS/ML/DS

Advanced degree preferred

Tools

MLflow

Databricks

Azure cloud services

Job description

ManpowerGroup's Experis is seeking a Director- AI Ops Engineering Lead to join our Platform Engineering team in Charlotte, NC. You will define the strategy for operationalizing, monitoring, and governing the AI/GenAI platform, and drive enterprise MLOps/LLMOps adoption across cross-functional squads.

Ideal candidates have 8+ years building ML models in production, 3+ years in technical leadership, and deep Python, GenAI tooling, and cloud expertise with Azure and Databricks.