Director, AI Operations

Visa Hunt

United States

On-site

USD 106,000 - 248,000

Full time

14 days+

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Job summary

Comcast Advertising is seeking a Director, AI Operations to define and lead the AI alignment, roadmap, and execution portfolio for the Operations & Service Delivery organization. This role partners with business and technology teams to drive AI-enabled workflow transformation, efficiency, and scalable business impact.

You will govern AI initiatives, build capability for responsible AI adoption, and lead a high-performing team to deliver measurable outcomes across the enterprise.

Qualifications

  • Bachelor’s Degree and 10+ years of progressive experience in operations, process improvement, operational transformation, business strategy, product operations, automation, or technology-enabled business transformation.

Responsibilities

  • Lead AI portfolio strategy, governance, prioritization, and execution across OSD.
  • Develop and manage the AI roadmap, including use-case identification and ROI measurement.

Skills

AI strategy
Portfolio management
Cross-functional leadership
Executive stakeholder alignment
Analytics & metrics

Education

Bachelor's Degree

Job description

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.

Job Summary

The Director, AI Operations is responsible for defining and leading the AI alignment, roadmap, and execution portfolio for the Operations & Service Delivery (OSD) organization under Comcast Advertising. This role partners across business and technology teams to identify high-value opportunities, deliver AI-enabled workflow transformation, and drive operational efficiency, scalability, and business performance. The Director provides strategic leadership, governance, and people management while building organizational capability for responsible AI adoption and continuous innovation.

Job Description
CoreResponsibilities
AI Strategy & Portfolio Management
  • Lead the strategy, governance, prioritization, and execution of the OSD AI portfolio, ensuring alignment with businessobjectives, operational priorities, and organizational strategy.

  • Develop and manage the AI roadmap, includingusecase identification, investment prioritization, implementation planning, and measurement of business outcomes.

  • Evaluate and prioritize AI opportunities based on business value, operational impact, scalability, implementation feasibility, and return on investment.

  • Directing the implementation of operational policies to enhance organizational effectiveness and strategic execution.

  • Leading the design and execution of business strategies to enhance operational efficiency and effectiveness.

Operational Transformation & Business Impact
  • Drive operational excellence through AI-enabled workflow transformation, process optimization, automation, and continuous improvement initiatives.

  • Establish performance metrics, dashboards, and reporting that provide visibility into workflow health, operational performance, adoption, and business outcomes.

  • Guiding cross-functional teams in the integration of analyticsand business performance datafor robust strategic decision-makingand investment prioritizationsupport.

  • Driving the optimization of business processes to improve overall performance and market positioning.

  • Steering the evaluation and refinement of operational policies to support dynamic business needs.

  • Facilitating the alignment of financial and business analytics to inform and influence key strategic initiatives.

  • Managing the analysis and communication of management data to support operational decisions and highlight areas for improvement.

  • Aligning business processes within functional areas to the broader strategicobjectivesof the organization.

Cross-Functional Leadership & Delivery
  • Partner across Operations, Product, Engineering, Data, Analytics, and AI Strategy teams to deliver scalable AI-enabled solutions.

  • Lead cross-functional governance, operating rhythms, and delivery reviews to ensure successful execution and realization of business value, meeting technical and enterpriseobjectives.

AI Enablement & Adoption
  • Champion responsible AI adoption by developing frameworks, standards, best practices, and governance processes that support safe and effective implementation.

  • Drive organizational AI fluency through enablement programs, knowledge sharing, and capabilities that empower teams toleverageAI solutions effectively.

  • Cultivating a culture of continuous improvement,innovation, experimentation,and continuous learningto foster operational excellence and strategic growth.

  • Championing the adoption of innovative operational practices tomaintaina leading edge in business operations.

People Leadership & Organizational Capability
  • Leadand develop a high-performingaccountable, collaborativeteam responsible for AI program execution, operational enablement, and business transformation initiatives.

  • Serve as a trusted advisor to senior leaders on AI enablement, operational transformation, organizational effectiveness, and change management.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular,consistentand punctual attendance. Must be able to work nights and weekends, variableschedule(s)as necessary.

  • Other duties and responsibilities as assigned.

Minimum Qualifications
  • Bachelor’s Degree and 10+ yearsof progressive experience in operations, process improvement, operational transformation, business strategy, product operations, automation, or technology-enabled business transformation.

  • Experience leading strategic portfolios, roadmaps, and large-scale operational transformation initiatives in complex, matrixed organizations.

  • Proven ability to influence executive leaders and drive alignment in a large, matrixed organization while balancing innovation, operational rigor, risk, scalability, and business outcomes.

  • Familiarity with AI, data,andanalytics driven initiatives.

  • Experienceestablishingperformance metrics, dashboards, governance, and measurement practices to provide visibility into workflow health, adoption, and realized business impact.

  • Peopleleadership capability, including experience developing high-performing teams, coachingleadersand contributors, building capability, and fostering innovation, accountability, inclusion, and continuous learning.

Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know yourstuffbeenthusiastic learners, users and advocates of our game-changing technology,productsand services, especially our digital tools and experiences.

  • Win as a teammakebig thingshappen by working together and being open tonew ideas.

  • Be an active part of the Net PromoterSystema way of working that brings more employee and customer feedback into the company by joining huddles, makingcall backsand helping us elevate opportunities to do better for our customers.

  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.

  • Dowhat'sright for each other, our customers,investorsand our communities.

  • Disclaimer: This information has been designed toindicatethe general nature and level of work performed by employees in this role. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties,responsibilitiesand qualifications.

Skills

AI Adoption, AI Enablement, Business Objectives, Business Outcomes, Continuous Improvement, Influence Operations, Innovation

Compensation

National Pay Range: $105,937.57 USD-$248,291.18 USD

Illinois Pay Range: $112,558.67 USD - $218,496.24 USD

Colorado Pay Range: $119,179.77 USD - $228,427.88 USD

Hawaii Pay Range: $139,043.06 USD - $208,564.59 USD

Washington DC Pay Range: $152,285.26 USD - $228,427.88 USD

Maryland Pay Range: $125,800.86 USD - $228,427.88 USD

Minnesota Pay Range: $119,179.77 USD - $208,564.59 USD

New York Pay Range: $125,800.86 USD - $248,291.18 USD

Washington Pay Range: $119,179.77 USD - $238,359.53 USD

New Jersey Pay Range: $132,421.96 USD - $238,359.53 USD

Vermont Pay Range: $125,800.86 USD - $198,632.94 USD

Massachusetts Pay Range: $132,421.96 USD - $238,359.53 USD

Virginia Pay Range: $119,179.77 USD - $228,427.88 USD

Maine Pay Range: $119,179.77 USD - $198,632.94 USD

California Pay Range: $119,179.77 USD - $220,703.27

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Originally posted on Himalayas

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