Director, AI Governance - lowes

OpenTalent; Indiana (PA); On-site; USD 170,000 - 230,000; Full time

Job summary

OpenTalent is seeking a Director of AI Governance in Charlotte to partner with technology and business leaders in embedding responsible AI practices across the product lifecycle. The role develops scalable governance, guardrails, and controls to balance transparency, compliance, and customer trust with rapid innovation.

You will collaborate with Legal, Architecture, Data Science, and Security teams to translate evolving regulations into practical requirements and to automate governance across

Responsibilities

• Refine and operationalize the responsible AI framework to promote ethical development and deployment of AI solutions.
• Partner with enterprise Architecture, Data Science, Info Security to embed governance controls into the product lifecycle.
• Manage governance and compliance processes guiding AI use in products, meeting industry standards and evolving regulations.
• Develop and maintain policies, guidelines, and processes for ethical AI and advanced technologies.
• Serve as an expert and educator on AI regulation and best practices for responsible product development.
• Drive development and deployment of training for technology and business users across the organization.
• Stay updated on industry trends, public expectations, and regulatory landscape related to AI use.
• Oversee AI initiative risk management and escalate issues to senior management when needed.
• Build and manage the governance team and remove obstacles to enable growth and effectiveness.
• Continuously identify, assess, measure, and monitor the program’s value and iteratively improve effectiveness.

Job description

Innovate in Charlotte

Your Impact

The primary purpose of the Director, AI Governance is to partner closely with technology, and business leaders to embed responsible AI practices throughout the product development lifecycle. This role establishes scalable, risk-based governance frameworks, guardrails, and controls that promote transparency, regulatory compliance, and customer trust while preserving the speed and agility required for innovation. The Director, AI Governance partners with Legal to translate evolving regulatory and industry expectations into practical requirements and identifies opportunities to integrate and automate governance activities across product design, development, testing, deployment, and ongoing monitoring. Working across internal teams and third-party vendors, the Director, AI Governance establishes portfolio-level priorities and objectives, removes unnecessary friction, and ensures the AI Governance team consistently meets or exceeds business and risk-management expectations.

What You Will Do

• Refine and operationalize the responsible AI framework that promotes the ethical development, implementation, and use of AI solutions to fulfill the company's mission.
• Partner with enterprise Architecture, Data Science, Information Security, and other technology teams to embed governance controls into the product lifecycle.
• Manage the governance approach and compliance processes that guide the use of AI in products, ensuring the organization meets expected industry standards and the requirements of the evolving regulatory landscape.
• Develop and maintain policies, guidelines, and processes that promote the ethical development and deployment of AI and other advanced technologies.
• Serve as an expert and educator to the broader organization around AI regulation and best practices for the responsible development of products and safe deployment of solutions to end users.
• Drive the development and deployment of related training to technology and business users throughout the organization.
• Keep abreast of emerging industry trends, public expectations, and the legal and regulatory landscape as it relates to the use of AI solutions.
• Oversee risk management related to AI initiatives; elevate issues to senior management when appropriate; raise business risks associated with AI to senior management in technology and business stakeholders.
• Build and manage the governance team, helping to support the team's growth and removing obstacles as necessary.
• Ensure the team continuously identifies, assesses, measures, and monitors the value of the program and iterates to increase effectiveness.