Director, Admissions Performance and Integration

Freseniusmedicalcare; Waltham (MA); On-site; USD 116,000 - 188,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Performance-based bonuses

Job summary

Fresenius Medical Care in Waltham, MA seeks a Director of Admissions Performance and Integration to drive strategic initiatives that improve admissions efficiency and scalability. You will coordinate cross-functional teams across Admissions, Clinical, Growth, Payor and clinic partners to deliver measurable improvements and ensure sustained integration into day-to-day operations.

This leadership role requires 10+ years in healthcare/ops, strong change management and the ability to align senior

Qualifications

• 10+ years of progressive experience in healthcare, operations, performance improvement or a related environment.
• Experience leading cross-functional initiatives from planning through implementation to measurable results.
• Experience working across multiple functions and levels of organizations including senior leadership to drive alignment and execution.
• Strong business judgement, accountability, and ability to operate effectively in a fast-paced evolving environment.
• Demonstrated ability to lead change and build stakeholder alignment and drive adoption of new processes.

Responsibilities

• Leads, coordinates and ensures execution of complex, high impact initiatives ensuring delivery within approved scope, quality, timelines and business objectives supporting patient access and admissions initiatives.
• The role provides leadership by coordinating cross functional teams and stakeholders, managing risks and dependencies and providing necessary structure for decision making and execution in support of patient access and admissions.
• Develops and maintains integrated plans working across functional groups for identified initiatives.
• Documents initiative objectives, process flows, scope, deliverables, milestones and road maps.
• Coordinates internal teams, external vendors, stakeholders and technical teams.
• Works with the Patient Access Leadership team to prioritize and align efforts across the organization including but not limited to process improvement, reporting, technology enhancements, employee development efforts and execution.
• Identifies, develops and manages relationships with internal and external stakeholders, and within and outside of our own job functions.
• Evaluates, modifies and improves entire processes, systems or approaches using significant conceptualizing, reasoning and interpretation skills.
• Executes short-to- long-term strategies and ownership of operational direction for the department.

Skills

Cross-functional leadership

Strategic planning

Stakeholder management

Change management

Education

Bachelor's degree

Advanced degree

Job description

PURPOSE AND SCOPE:

The Director, Admissions Performance and Integration is responsible for driving initiatives that improve admissions performance, operational consistency and scalability. This role translates organizational priorities into coordinated execution, ensuring both internally focused and cross functional initiatives are effectively implemented, integrated and sustained. The Director partners through Admissions, Clinical, Growth, Payor and clinic partners to identify barriers, coordinate solutions and drive measurable improvements. The role brings structure, visibility and accountability to complex initiatives while ensuring changes are successfully integrated into day-to-day admissions operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Leads, coordinates and ensures execution of complex, high impact initiatives ensuring delivery within approved scope, quality, timelines and business objectives supporting patient access and admissions initiatives.
• The role provides leadership by coordinating cross functional teams and stakeholders, managing risks and dependencies and providing necessary structure for decision making and execution in support of patient access and admissions.
• Develops and maintains integrated plans working across functional groups for identified initiatives.
• Documents initiative objectives, process flows, scope, deliverables, milestones and road maps.
• Coordinates internal teams, external vendors, stakeholders and technical teams.
• Works with the Patient Access Leadership team to prioritize and align efforts across the organization including but not limited to process improvement, reporting, technology enhancements, employee development efforts and execution.
• Identifies, develops and manages relationships with internal and external stakeholders, and within and outside of our own job functions.
• Evaluates, modifies and improves entire processes, systems or approaches using significant conceptualizing, reasoning and interpretation skills.
• Executes short-to- long-term strategies and ownership of operational direction for the department.
• Identifies, develops and manages relationships with internal and external stakeholders, and within and outside of own job function.
• Anticipates and influences business needs to deliver efficient and effective solutions.
• Ensures the highest levels of compliance for all solutions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Day-to-day work includes desk and personal computer work and interaction with internal and external customers.

SUPERVISION:

None

EDUCATION AND REQUIRED CREDENTIALS:

Bachelor's degree in business, health care administration, social sciences or a related degree required. Advanced degree preferred.

EXPERIENCE AND SKILLS:

• 10 plus years of progressive experience in healthcare, operations, performance improvement or a related environment supporting complex, cross functional initiatives strongly preferred.
• Demonstrated success leading high-impact initiatives from planning through implementation, adoption and measurable results.
• Experience working across multiple functions and levels of organizations including senior leadership to drive alignment and execution.
• Strong business judgement, accountability, and ability to operate effectively in a fast-paced evolving environment.
• Demonstrated ability to lead change, build stakeholder alignment and drive adoption of new processes and ways of working.

ACKNOWLEDGEMENT:

I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Annual Rate: $116,400 - 187,800 for Waltham, MA

Benefit Overview:

• medical insurance
• dental insurance
• vision insurance
• 401(k) with company match
• paid time off
• parental leave
• potential for performance-based bonuses depending on company and individual performance

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors