Director, Accounts Receivable Litigation (Remote)

Shared Services Center - Nashville; Franklin (TN); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Student loan support

Tuition assistance

Competitive pay & benefits

Job summary

The Director of Accounts Receivable Contracts at Community Health Systems leads the AR contracts function in Franklin, TN, ensuring compliance with payer terms and optimizing revenue cycle performance.

You will manage a team, monitor contract adherence, and collaborate with cross-functional partners to resolve discrepancies and drive process improvements that support financial health.

Qualifications

• Bachelor's Degree in Finance, Business Administration, Healthcare Administration, or a related field.
• 5-7 years of experience in accounts receivable, revenue cycle management, or related roles.
• 2-4 years of leadership or management experience.

Responsibilities

• Develops and implements strategies to manage accounts receivable processes related to payer contracts, ensuring compliance with regulatory and contractual requirements.
• Oversees the review and resolution of accounts receivable discrepancies, identifying root causes and implementing corrective actions.
• Monitors accounts receivable metrics and KPIs, providing leadership with regular reports and recommendations for improvement.
• Collaborates with revenue cycle, finance, and legal teams to address payer contract issues, negotiate terms, and optimize reimbursement.
• Leads process improvement initiatives to enhance the efficiency and accuracy of accounts receivable operations.
• Provides leadership and guidance to the accounts receivable contracts team, ensuring professional development and alignment with departmental objectives.
• Prepares and presents performance reports, data analyses, and compliance updates to senior leadership and stakeholders.
• Maintains strong relationships with external payers, acting as a liaison to resolve issues and improve payer interactions.

Skills

Accounts receivable

Revenue cycle management

Leadership

Regulatory knowledge

Analytical skills

Communication

Education

Bachelor's Degree in Finance/Business/Healthcare Administration

Tools

AR software

Reporting tools

Job description

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision plans to keep you and your family healthy.
• Future Security: 401(k) with matching
• Student Loan Support – Up to $10,000 repayment assistance, because we invest in your future.
• Educational Tuition Assistance
• Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.

Job Summary

The Director, Accounts Receivable Contracts is responsible for overseeing the management, compliance, and optimization of accounts receivable processes related to contract terms and payer agreements. This role ensures the alignment of accounts receivable practices with organizational goals and regulatory requirements, identifies opportunities for process improvements, and collaborates with cross-functional teams to enhance financial performance. The Director leads a team to monitor contract adherence, resolve discrepancies, and support revenue cycle objectives.

Essential Functions

• Develops and implements strategies to manage accounts receivable processes related to payer contracts, ensuring compliance with regulatory and contractual requirements.
• Oversees the review and resolution of accounts receivable discrepancies, identifying root causes and implementing corrective actions.
• Monitors accounts receivable metrics and key performance indicators, providing leadership with regular reports and recommendations for improvement.
• Collaborates with revenue cycle, finance, and legal teams to address payer contract issues, negotiate terms, and optimize reimbursement.
• Leads process improvement initiatives to enhance the efficiency and accuracy of accounts receivable operations.
• Provides leadership and guidance to the accounts receivable contracts team, ensuring professional development and alignment with departmental objectives.
• Prepares and presents performance reports, data analyses, and compliance updates to senior leadership and stakeholders.
• Maintains strong relationships with external payers, acting as a liaison to resolve issues and improve payer interactions.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Finance, Business Administration, Healthcare Administration, or a related field required
• 5-7 years of experience in accounts receivable, revenue cycle management, or related roles required
• 2-4 years of leadership or management experience required

Knowledge, Skills and Abilities

• Comprehensive knowledge of accounts receivable processes, payer contracts, and healthcare regulatory requirements.
• Strong analytical skills for identifying trends, resolving discrepancies, and optimizing processes.
• Leadership and team management skills to guide staff and drive departmental success.
• Effective communication and negotiation skills for interacting with payers, stakeholders, and executive leadership.
• Proficiency in financial systems, reporting tools, and accounts receivable management software.

The Payment Compliance and Contract Management (PCCM) team plays a critical role in ensuring that payments are made according to contractual agreements and regulatory requirements. The team oversees the full contract lifecycle, focusing on analyzing reimbursement discrepancies, improving revenue cycle processes, and ensuring compliance with contract terms to support financial accuracy and operational efficiency.

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.