Director, Accessibility Resource Center

University of the District of Columbia; Washington (District of Columbia); On-site; USD 88,000 - 102,000; Full time

Job summary

The Director, Accessibility Resource Center at University of the District of Columbia provides strategic leadership for accessibility and disability services, directing accommodations and initiatives across campuses, and ensuring compliance with ADA, FERPA, and district regulations.

You will oversee ARC operations, staff, budget, engage with university leadership and external partners to foster an inclusive learning environment, and lead training, reporting, and advocacy for students with

Qualifications

• Master’s degree in Rehabilitation Counseling, Counseling, Higher Education Administration, Student Affairs, Disability Studies, Psychology, Social Work, Special Education, or a related field.
• Professional licensure or certification (e.g., CRC, LPC, LCPC, LSW, or comparable credential) preferred or required where applicable.
• A minimum of five (5) years of progressively responsible professional experience in higher education disability services, accessibility services, ADA compliance, or related areas, including supervisory experience.
• Excellent communication (oral and written) and presentation skills.
• Excellent interpersonal skills with demonstrated ability to interact effectively with students, faculty, staff, and university stakeholders of diverse backgrounds.
• Excellent judgment and problem-solving abilities in complex contexts with competing interests and strong stakeholder viewpoints.
• Ability to effectively identify and implement process improvements.
• Ability to develop and implement short and long-range plans to meet center needs.
• Demonstrated ability to collaborate effectively and build relationships with colleagues in a highly consultative environment and to lead groups of people toward a common mission.
• Excellent knowledge of and experience with assistive/adaptive and instructional technologies and recent developments in disability access frameworks.

Responsibilities

• Provide strategic leadership and administrative oversight for the Accessibility Resource Center by establishing departmental priorities, directing daily operations, developing policies and procedures, managing fiscal and personnel resources, and continuously evaluating programs to ensure high-quality, student-centered accessibility services.
• Oversees the interactive process for determining reasonable accommodations, reviews complex accommodation requests, resolves accommodation disputes, and provides consultation regarding disability-related matters.
• Lead assessment, planning, and continuous improvement initiatives by establishing performance measures, evaluating program effectiveness, analyzing emerging student needs and accessibility trends, and implementing strategic improvements that enhance service delivery and support institutional goals.
• Ensures compliance with the Americans with Disabilities Act (ADA), ADA Amendments Act (ADAAA), Section 504 of the Rehabilitation Act, FERPA, applicable Office for Civil Rights (OCR) guidance, District of Columbia regulations, and University policies.
• Develop and maintain collaborative partnerships with University leadership, academic and administrative departments, community organizations, and external stakeholders to identify and remove barriers to accessibility, coordinate campus-wide accessibility initiatives, and promote an inclusive educational environment.
• Collaborates with Information Technology, Academic Affairs, and Procurement to promote digital accessibility and compliance with accessibility standards for instructional materials, learning technologies, websites, and electronic information resources.
• Lead campus education and outreach efforts by developing and delivering accessibility training, communicating policies and best practices, supporting orientation and transition initiatives, and regularly engaging faculty, staff, students, and campus partners to increase awareness of disability resources and inclusive learning practices.
• Manage departmental resources and operational effectiveness by developing and administering the department budget, overseeing expenditures related to accessibility services and assistive technologies, supervising staff performance and professional development, and ensuring efficient, high-quality service delivery.
• Represent the Accessibility Resource Center on University committees and interdisciplinary teams, including the Behavioral Intervention Team (BIT), and regularly contribute professional expertise to institutional initiatives that support student well-being, accessibility, and success.
• Perform other duties as assigned in support of the mission and operational needs of the Division of Student Development and Success and the University.

Skills

Leadership

Communication

Stakeholder engagement

Policy analysis

Education

Master’s degree in Rehabilitation Counseling or related field

Licensure or certification (CRC, LPC, LCPC, LSW) preferred

Tools

ADA compliance tools

Assistive technology

FERPA knowledge

Job description

Number of Vacancies: 1
Area of Consideration: Open to the Public
Position Status: Full-Time, Regular
Salary Range:$88,2297.07 - $102,249.91
Closing Date:Best consideration by August 24, 2026
Location: 4200 Connecticut Ave NW

Brief Description of Duties

The Director, Accessibility Resource Center supports the Division of Student Development and Success by providing strategic leadership for the University's accessibility and disability services programs. This position directs the delivery of accommodations and accessibility initiatives, oversees departmental operations and compliance with applicable laws, and collaborates with University leadership, faculty, staff, students, and external partners to foster an inclusive learning environment. As part of Student Development and Success, the role advances UDC's commitment to equity, student success, and full access to educational opportunities for students with disabilities.

The incumbent leads the Accessibility Resource Center (ARC), ensuring the provision of disability accommodations on all University campuses, effective management of staff and budget, and all aspects of ARC operations. The incumbent must be able to work at a maximum level of efficiency while ensuring that all students are served as effectively as possible.

The incumbent evaluates emerging trends and student needs and interfaces with other university and community stakeholders as an advocate for accessibility for students. The incumbent should remain abreast of the state-of-the-art techniques and disability services principles and practices. The incumbent also oversees faculty and staff training on accessibility issues and writes reports and delivers oral presentations to foster an accessible learning environment.

Essential Duties and Responsibilities

1. Provide strategic leadership and administrative oversight for the Accessibility Resource Center by establishing departmental priorities, directing daily operations, developing policies and procedures, managing fiscal and personnel resources, and continuously evaluating programs to ensure high-quality, student-centered accessibility services.

2. Oversees the interactive process for determining reasonable accommodations, reviews complex accommodation requests, resolves accommodation disputes, and provides consultation regarding disability-related matters.

3. Lead assessment, planning, and continuous improvement initiatives by establishing performance measures, evaluating program effectiveness, analyzing emerging student needs and accessibility trends, and implementing strategic improvements that enhance service delivery and support institutional goals.

4. Ensures compliance with the Americans with Disabilities Act (ADA), ADA Amendments Act (ADAAA), Section 504 of the Rehabilitation Act, FERPA, applicable Office for Civil Rights (OCR) guidance, District of Columbia regulations, and University policies.

5. Develop and maintain collaborative partnerships with University leadership, academic and administrative departments, community organizations, and external stakeholders to identify and remove barriers to accessibility, coordinate campus-wide accessibility initiatives, and promote an inclusive educational environment.

6. Collaborates with Information Technology, Academic Affairs, and Procurement to promote digital accessibility and compliance with accessibility standards for instructional materials, learning technologies, websites, and electronic information resources.

7. Lead campus education and outreach efforts by developing and delivering accessibility training, communicating policies and best practices, supporting orientation and transition initiatives, and regularly engaging faculty, staff, students, and campus partners to increase awareness of disability resources and inclusive learning practices.

8. Manage departmental resources and operational effectiveness by developing and administering the department budget, overseeing expenditures related to accessibility services and assistive technologies, supervising staff performance and professional development, and ensuring efficient, high-quality service delivery.

9. Represent the Accessibility Resource Center on University committees and interdisciplinary teams, including the Behavioral Intervention Team (BIT), and regularly contribute professional expertise to institutional initiatives that support student well-being, accessibility, and success.

10. Perform other duties as assigned in support of the mission and operational needs of the Division of Student Development and Success and the University.

Minimum Job Requirements

• Master's degree in Rehabilitation Counseling, Counseling, Higher Education Administration, Student Affairs, Disability Studies, Psychology, Social Work, Special Education, or a related field.
• Professional licensure or certification (e.g., CRC, LPC, LCPC, LSW, or comparable credential) preferred or required where applicable.
• A minimum of five (5) years of progressively responsible professional experience in higher education disability services, accessibility services, ADA compliance, or related areas, including supervisory experience.
• Excellent communication (oral and written) and presentation skills.
• Excellent interpersonal skills with demonstrated ability to interact effectively with students, faculty, staff, and university stakeholders of diverse cultural, social, political, and religious backgrounds, various ages, genders, sexual orientations, and abilities.
• Excellent judgment and problem-solving abilities in complex contexts with competing interests and strong stakeholder viewpoints.
• Ability to effectively identify and implement process improvements.
• Ability to develop and implement short and long-range plans to meet center needs.
• Demonstrated ability to collaborate effectively and build relationships with colleagues in a highly consultative environment and to lead groups of people toward a common mission.
• Excellent knowledge of and experience with assistive/adaptive and instructional technologies and recent developments in disability access frameworks.

Preferred Qualifications