Account Director

Applecart; New York (NY); On-site; USD 160,000 - 185,000; Full time

Job summary

Applecart is seeking a strategic lead in New York City to manage high-stakes relationships with Fortune 500 companies. This hybrid role involves advising clients, driving commercial growth, and overseeing deliverables. Ideal candidates will have over 8 years of experience in public affairs and account management, with a strong proficiency in digital advertising. Compensation ranges from $225,000 to $265,000, including a base salary between $160,000 and $185,000, depending on experience.

Qualifications

• 8+ years of experience in public affairs/corporate reputation account management.
• Proven track record with Fortune 500 clients and large advocacy organizations.
• Excellent verbal communication and attention to detail.

Responsibilities

• Act as primary contact for enterprise accounts and provide strategic advice.
• Identify growth opportunities within existing accounts.
• Lead cross-functional collaboration for client delivery.

Skills

Public affairs account management

Digital advertising expertise

Excellent written communication

Strategy development

Client relationship management

Ability to translate data into stories

Problem-solving

Tools

Programmatic DSPs

Facebook Business Manager

LinkedIn Campaign Manager

Twitter ads

Job description

About The Role

You will serve as the day‑to‑day strategic lead on our most important accounts, managing high‑stakes relationships with some of the country’s most prominent Fortune 500 companies, trade associations, and advocacy organizations. In this role, you are more than an executor; you are a trusted advisor. You will be responsible for navigating complex client landscapes, delivering high‑level strategic counsel, and identifying commercial opportunities to expand Applecart’s footprint within your accounts. You will work with a talented team of senior communications and public affairs professionals, digital marketing and media strategists, client associates, data scientists, and analysts who together drive outcomes for Applecart’s high‑profile clients.

What You’ll Do

• Account Management: Serve as the primary day‑to‑day point of contact for a portfolio of enterprise accounts, interfacing directly with client stakeholders to solve tactical hurdles and provide strategic advice that matches clients’ business objectives with Applecart’s platform capabilities. Work directly with a Senior Managing Director to service accounts, with support of a project manager and cross‑functional team members.
• Drive Commercial Growth: Actively identify “white space” and new use cases for Applecart’s products within existing accounts; tee up revenue expansion opportunities. Maintain a pulse on the daily news cycle and industry trends to proactively advise clients on how current events impact their reputation and how Applecart’s platform can address their opportunities and challenges.
• Cross‑Functional Collaboration: Strategically lead the client delivery process, working cross‑functionally to build, execute, and report on the results of digital paid media plans and budgets that achieve the goals of major corporate reputation, public affairs, and B2B marketing campaigns.
• Own Deliverables: Oversee the creation of polished, executive‑ready presentations that translate complex data into compelling reporting narratives and actionable insights for C‑suite audiences.
• Communication: Communicate clearly, comfortably, and expertly with clients at various levels about Applecart’s product offerings as well as the client’s business and goals, verbally and in written form.

Experiences And Capabilities You Bring

• 8+ years of experience in public affairs/corporate reputation account management, with expertise in digital advertising.
• Proven track record working directly with Fortune 500 clients across multiple departments or large‑scale advocacy organizations to drive strategy and revenue growth.
• Communication: You have excellent written and verbal communication skills and impeccable attention to detail.
• Presence: You are a clear, confident communicator. You can think on your feet, build instant rapport, and contribute in a room of senior stakeholders without hesitation.
• Storytelling: You don’t just report numbers; you tell a story. You know how to translate data into stories of value, impact, and opportunity to compel clients to take action.
• Growth Mindset: You are able to naturally spot opportunities to solve a client’s next problem using Applecart’s platform.
• Solution Oriented: You can see around every corner and proactively recommend solutions to ensure the best possible client experience. You can quickly learn who to talk to internally to get things done.
• Strong Sense of Ownership: You possess a high degree of urgency and a “client‑first” mentality, ensuring deliverables are not just on time, but exceed expectations. You are always on (even outside of traditional working hours).
• Technical Literacy: You are proficient in the digital ad ecosystem (Programmatic DSPs, Facebook Business Manager, LinkedIn Campaign Manager, Twitter ads).
• Disposition: You are energetic and upbeat, with a sharp sense of humor and the ability to maintain “cool confidence” under tight deadlines.

Hybrid Working Arrangement

This is a hybrid role. You can work from home or in the office on Monday and Friday, and in Applecart’s New York City office Tuesday through Thursday.

Compensation

Our compensation package consists of three components: (i) a base salary, (ii) incentive cash compensation tied to revenue you generate, and (iii) generous equity compensation. The total “on‑target earnings” (i.e., base salary plus performance‑based bonus) for this role is between $225,000 and $265,000, with a base salary range between $160,000 and $185,000, based on the candidate’s experience and skills relative to the requirements listed above. The salary range is specific to candidates located in the New York City area.