Directo, Market Access Account Integration

GlaxoSmithKline plc; Durham (NC); Hybrid; USD 120,000 - 180,000; Full time

Job summary

GlaxoSmithKline plc in the United States (Durham area) seeks a Market Access Account Manager to lead account integration for regional payers, PBMs, and employer coalitions. You will build trusted relationships and coordinate cross-functional teams to ensure patient access, with travel 50-60%.

We value strategic thinkers who collaborate across teams and translate market insights into actionable plans. This hybrid/remote role offers visibility and impact on patient access and healthcare outcomes.

Qualifications

• Bachelor’s degree (BA/BS) or equivalent practical experience.
• Minimum 7 years of experience in market access, account management, or payer contracting in life sciences or healthcare.
• Direct experience managing contracts with payers, PBMs, or specialty provider organizations.
• Proven ability to build and maintain relationships with senior payer and provider stakeholders.
• Strong commercial and analytical skills, including contract performance monitoring.
• Willingness to travel 50 to 60 percent and work across a national territory.

Responsibilities

• Develop and execute strategic account plans for regional payers, mid-size PBMs, specialty provider groups, and large employers.
• Coordinate enterprise-level account management across commercial, market access, medical and operations teams.
• Manage contracts and commercial negotiations, including RFP response, renewals, and deal structuring.
• Monitor account performance, contract compliance, and key performance indicators. Recommend corrective actions.
• Provide market insights on payer behavior, reimbursement trends, and policy changes to inform strategy.

Skills

Account Management

Cross-Functional Work

Data to Insights

Digital Fluency

Omnichannel

Scientific Literacy

Education

Bachelor’s degree

Job description

Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Position Summary You will lead market access account integration for large regional payers, mid-size pharmacy benefit managers, specialty providers, and employer coalitions. You will build trusted relationships and coordinate cross-functional teams to ensure patient access. We value strategic thinkers who act with integrity, learn quickly, and collaborate across teams. This role offers strong visibility, meaningful impact on patient care, and growth as you help unite science, technology and talent to get ahead of disease together.

Responsibilities

This role will provide YOU the opportunity to lead key activities to progress YOUR career.

These responsibilities include some of the following:

• Develop and execute strategic account plans for regional payers, mid-size PBMs, specialty provider groups, and large employers.
• Coordinate enterprise-level account management across commercial, market access, medical and operations teams.
• Manage contracts and commercial negotiations, including RFP response, renewals, and deal structuring.
• Monitor account performance, contract compliance, and key performance indicators. Recommend corrective actions.
• Provide market insights on payer behavior, reimbursement trends, and policy changes to inform strategy.
• Build executive-level relationships to drive alignment and top-down demand for integrated access solutions.

Why You?

Work arrangement

This role is hybrid or remote with regular travel required to meet customers and internal teams. Travel expectation is approximately 50 to 60 percent. A valid driver’s license is required.

Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Bachelor’s degree (BA/BS) or equivalent practical experience.
• Minimum 7 years of experience in market access, account management, or payer contracting in life sciences or healthcare.
• Direct experience managing contracts with payers, PBMs, or specialty provider organizations.
• Proven ability to build and maintain relationships with senior payer and provider stakeholders.
• Strong commercial and analytical skills, including contract performance monitoring.
• Willingness to travel 50 to 60 percent and work across a national territory.

Preferred Qualification

If you have the following characteristics, it would be a plus:

• Advanced degree such as MBA, MPH, PharmD, or related clinical/technical qualification.
• Experience working with regional payers, mid-size PBMs, and employer coalitions.
• Financial acumen with understanding of pricing, gross-to-net impact, and reimbursement models.
• Track record influencing in highly matrixed organizations and driving enterprise-level alignment.
• Strong presentation, negotiation, and account planning skills.
• Familiarity with healthcare regulatory frameworks and patient privacy requirements.

Skills

Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at [e-mail]

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/