Direct Support Supervisor (IDD Team Leader) Salisbury/Cleveland NC

RHA Health Services, LLC; Cleveland (NC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health/Insurance (full-time)

401(k) retirement savings program

Wellbeing Programs

CPR/First Aid training opportunities

Early Pay via Payactiv

Job summary

RHA Health Services, LLC is seeking a Direct Support Supervisor in Salisbury/Cleveland, NC to lead a team delivering services to individuals with IDD and mental health challenges. The role involves supervising two or more staff, coordinating schedules, and ensuring program fidelity across residential settings.

You will contribute to personal outcomes through effective supervision, training, and performance feedback while maintaining compliance with policies and laws.

Qualifications

• High School Diploma or GED required, Associate degree in health-related field preferred
• One year of experience with individuals with developmental and intellectual disabilities preferred
• CPR certification or willingness to obtain CPR certification

Responsibilities

• Direct supervision of two or more employees
• Interviewing, hiring recommendations, and training employees
• Plan, assign, and direct work; review performance and provide feedback
• Ensure training requirements are met and attend events
• Provide after-hours and on-call coverage as part of rotation
• Maintain safe, clean homes and implement supports per Individual Support Plan

Skills

Supervisory skills

Interviewing

Training

Team motivation

Education

High School Diploma or GED

Associate degree in health-related field

Job description

We are hiring for:

Direct Support Supervisor (IDD Team Leader) Salisbury/Cleveland NC

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges,

Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems.

RATE OF PAY: $20.00 / Hour

Schedule:

FULL-TIME, Monday - Friday 9am to 5pm, on-call every other weekend

Job Responsibilities:

• Manages residential homes/facilities as assigned
• Supervises and coordinates activities of Direct Support Employees
• Works assigned time in the residential home/facility
• Resolve employee issues and conduct performance reviews
• Ensure employees meet training requirements and attend required events
• Provide after-hours and on-call coverage as part of the direct care rotation
• Monitoring and providing feedback to employees in interactions and relationships with the people supported
• Ensures that people supported have a clean and maintained home and yard.
• Responsible for helping to implement services and supports that will assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan.
• Carry out the responsibilities of a Direct Support Professional
• All other duties as assigned
• Responsible for direct supervision of two or more employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems.

Job Requirements:

• High School Diploma or G.E.D required, Associate Degree in a health related area; or two years’ experience in a health related field preferred
• One year of experience working with individuals with developmental and intellectual disabilities
• Flexible schedule and availability to provide on-call coverage as needed
• Provide CPR after certification
• Ability to pass a background check and drug screen
• Valid driver’s license
• CPR, first aid, NCI and/or MedTech certification, a plus

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.