Direct Support Program Manager

RHA Health Services, LLC; Walnut Creek (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health Insurance

401(k) retirement savings program

Wellbeing Programs

Training: CPR/First Aid/Job-specific

Job summary

RHA Health Services, LLC is hiring a Direct Support Program Manager in Walnut Creek, CA. The role is regular/full-time, focusing on supervision of direct care staff and developing developmental care services aligned with RHA's philosophy and goals.

The position requires a high school diploma or GED, with a preference for a Bachelor's degree and prior supervisory experience in health-related settings. A valid driver's license and state-specified certifications may be required.

Qualifications

• High school diploma or G.E.D. required.
• Bachelor's Degree preferred.
• Minimum of one-year supervisory experience in a health-related field, bachelor’s degree preferred, or five years supervisory experience in IDD.
• A valid driver’s license may be required.
• Personal auto liability insurance is mandatory if transporting service users in private/personal vehicle.
• Maintain proficiency in company sponsored/required training.
• The following certifications may be required: CPR, First Aid, NCI, CPI, and/or others as specified/required by state and federal standards/regulations and/or company policy.

Responsibilities

• Manages Financial and Budget Operations – Plans and develops budget requests for submission to the Facility Administrator.
• Manages Service Operations – Develops and maintains a system for assuring integration of basic developmental care and programming services in conjunction with the IDD Program Manager.
• Develops developmental care services and procedures consistent with the philosophy and goals of RHA Health Services.
• Manages Worker's Compensation Operations – Provides necessary Worker’s Compensation management including prompt reporting and investigation of employee injuries, participation in job safety and performance analysis, ensures employee receive needed safety training, discipline of employees not working safely and properly, identification of accident prone employees, correction of safety inspection deficiencies, involvement in back-to-work program and the control of injury rates in area of responsibility.
• Manages Staff Training and Development – Ensures that all Direct Care Staff are provided appropriate staff development training. Evaluates the training needs of all Direct Care Staff personnel.
• Performs Director Responsibilities – Periodically monitors all shifts and basic developmental care to ensure that legislative standards are met. Constantly monitors the center’s activities to ensure that health and sanitary standards are met; corrects any deficiencies noted by internal/external authorities. Plans a system of services delivery, supervises the daily implementation, and coordinates the administrative aspects with other Department Heads. Assists in the Interdisciplinary Team Process, as needed. Participates in the Quality Assurance Assessment system which may include; Mealtime Assessment, Environmental Assessment; Interaction Assessment and Third Shift Assessment.

Job description

We are hiring for: Direct Support Program Manager Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! To ensure that quality care is provided for all service users of RHA. This includes the determination for service users’ developmental care needs, the assignment/supervision of Direct Care Staff to ensure adequate developmental care, and the administration of developmental care provided for service users.

Annual Salary: $45,000

Education, Licensure, and Experience required for the position

• High school diploma or G.E.D. required.
• Bachelor's Degree preferred.

Requirements

• Minimum of one-year supervisory experience in a health-related field, bachelor’s degree preferred, or five years supervisory experience in IDD.
• A valid driver’s license may be required.
• Personal auto liability insurance is mandatory if transporting service users in private/personal vehicle.
• Maintain proficiency in company sponsored/required training.
• The following certifications may be required: CPR, First Aid, NCI, CPI, and/or others as specified/required by state and federal standards/regulations and/or company policy.

Responsibilities

• Manages Financial and Budget Operations – Plans and develops budget requests for submission to the Facility Administrator.
• Manages Service Operations – Develops and maintains a system for assuring integration of basic developmental care and programming services in conjunction with the IDD Program Manager. Develops developmental care services and procedures consistent with the philosophy and goals of RHA Health Services.
• Manages Worker's Compensation Operations – Provides necessary Worker’s Compensation management including prompt reporting and investigation of employee injuries, participation in job safety and performance analysis, ensures employee receive needed safety training, discipline of employees not working safely and properly, identification of accident prone employees, correction of safety inspection deficiencies, involvement in back-to-work program and the control of injury rates in area of responsibility.
• Manages Staff Training and Development – Ensures that all Direct Care Staff are provided appropriate staff development training. Evaluates the training needs of all Direct Care Staff personnel.
• Performs Director Responsibilities – Periodically monitors all shifts and basic developmental care to ensure that legislative standards are met. Constantly monitors the center’s activities to ensure that health and sanitary standards are met; corrects any deficiencies noted by internal/external authorities. Plans a system of services delivery, supervises the daily implementation, and coordinates the administrative aspects with other Department Heads. Assists in the Interdisciplinary Team Process, as needed. Participates in the Quality Assurance Assessment system which may include; Mealtime Assessment, Environmental Assessment; Interaction Assessment and Third Shift Assessment.

Pre‑employment screening

• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in‑home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals.

To learn more, visit rhahealth.org or email us at [e-mail]. RHA Health Services – Where Compassion Meets Career.