Direct Support Professional Trainer

Easter Seals, Inc.; Little Rock (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

Easterseals Arkansas is seeking a trainer/mentor for DSP staff to implement individualized program and behavior plans at the Children’s Rehabilitation Center (CRC). The role involves 1:1 shift work, variety in schedule, and monitoring care quality.

You will develop training materials, document training, and train DSPs on ADLs, feeding, grooming, and engagement activities, while ensuring compliance with policies and care plans. Strong organizational and communication skills are essential.

Qualifications

• Two years related experience preferred.
• Bachelor’s Degree required (supervisory experience preferred).
• CPI or similar behavior trainer certification must be obtained within 6 months.

Responsibilities

• Develop and maintain training materials for new hires and ongoing training.
• Organize documentation process for trainings.
• Provide training to DSPs on ADLs, feeding, grooming, and therapy activities.
• Monitor staff training records and ensure completion on schedule.
• Promote independence and inclusion through individualized goals.

Skills

Communication skills

Training staff

Documentation

Time management

Reading & understanding policies

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Google Apps

Job description

Summary: Serves as trainer and mentor for all DSP staff on individualized program and behavior plans for individuals served the Children’s Rehabilitation Center (CRC), observes care and engagement activities and monitors for quality, and provides support and care directly to the individuals served by CRC through 1:1 shift work. Schedule may vary from week to week, depending on training needs, staffing needs, emergency situations and any other issues that may arise pertaining to meeting the needs of the individuals served by the program.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Develop and maintain training materials for new hires as well as ongoing training that include different training strategies in order to train staff with varying backgrounds and experience levels.
• Ensure there is an organized process for documentation of training provided.
• Participates in bi-weekly CRC orientation for new hires.
• Provides training to DSPs including the following:
• activities of daily living (ADLs) including bathing, toileting, transfer and ambulation, grooming, exercise and extension of other forms of therapy
• feeding
• cleaning
• engagement in recreation and leisure activities
• use of functional communication system(s) of each individual served
• implementation of behavior plans
• promoting increased independence, productivity, and inclusion consistent with individualized goals.
• incident reporting including documentation and timelines
• modifications in care as a result of changes in medical care or other treatment plans
• Provides documentation of training to Human Resources within 48 hours of completion of training.
• Check in with new staff at least every two weeks after hire date for a period of 90-days, to ensure job knowledge is progressing and all training and tools needed to perform the job have been provided. Reports any concerns to the appropriate supervisor and Director/Administrator.
• Check in with existing staff via personal contact at least every 30 days to determine if there are new training needs and to ensure each person knows where they stand in completing required training for the current quarter. Reports any concerns identified to the Director/Administrator.
• Provides feedback related to observations and quality assurance monitoring the appropriate supervisor and Director/Administrator when observing staff engagement with and care of individuals.
• Maintains a written or electronic call log of the contact and communication points with staff. Provides summaries of communications in written form (i.e., email) to staff’s DSP shift supervisor and Director/Administrator.
• Facilitate training for DSPs by other disciplines.
• Ensure orientation checklist and training materials remain up to date and reflect current best practices and policies and procedures.
• Is familiar with individuals served regarding age, functionality, activities of daily living, recreation and leisure activities as well as individual and behavioral program plans including goals and objectives in order to train new staff.
• Maintain flexible work schedule to support training and observation needs across all shifts with the work schedule set in advance biweekly. The work schedule will provide a minimum of at least 2 days off per week unless a previously agreed upon adjustment is necessary.
• Works independently with minimal oversight and direction and has the ability and knowledge to read, understand and implement all organization policies and procedures, Office of Long-Term Care regulations, individual program plans including therapy and nursing, and behavior support plans.
• Remains current on all required trainings/certifications.
• Monitor training records of DSPs to ensure they complete all training in a timely manner including orientation, behavior management training, in-person training, annual training, on-line training, safe driver training, CPR and First Aid. Report any delinquencies to CRC Director/Administrator.
• Assist as needed with any activity of daily living as outlined in individual’s program and behavior plans including but not limited to:
• bathing, toileting, transfer and ambulation, grooming, exercise and extension of other forms of therapy
• feeding
• cleaning
• engagement in recreation and leisure activities
• use of functional communication system(s) of each individual served
• implementation of behavior plans
• promoting increased independence, productivity, and inclusion consistent with individualized goals.

OTHER DUTIES

• Assist as requested with development of policies and procedures.
• Maintain regular communication with other departments/disciplines within CRC including timely response to emails and phone calls.
• Monitor program’s compliance with all applicable Easterseals Arkansas (ESA) policies and procedures and report any concerns to the program Director/Administrator.
• Attend required program and/or agency-wide meetings.
• Complete assigned tasks within expected time frames.

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all client protected health information in the working file of his/her discipline within his/her program. Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities

None.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Effective communication skills, both written and oral
• Includes others in planning, decision-making, facilitating and process improvement.
• Supports and explains reasoning for decisions.
• Listens and gets clarification.
• Responds well to questions and provides concise answers.
• Identifies and resolves problems in a timely manner.
• Develops alternative solutions.
• Plans and organizes work effectively and ensures its completion
• Assists in the development of realistic action plans.
• Maintains current knowledge and understanding of regulations
• Develops personal leadership skills.
• Fosters quality in others, improves processes, products, and services.
• Knowledge and ability to use and/or learn Microsoft Word, Microsoft Excel and Google and other platforms utilized by ESA.

Education and/or Experience

Two years related experience; Bachelor’s Degree and supervisory experience preferred.

Certificates, Licenses, Registrations

Valid Arkansas Driver's License and proof of insurability

First Aid certification

CPR certification

CPI or similar behavior trainer certification (must have within first 6 months in position)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds with assistance and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually quiet.

Easterseals Arkansas has designated this position as a “non-safety sensitive” position under the Arkansas Medical Marijuana Amendment.