Direct Support Professional II

Caregiver; Chattanooga (TN); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

No credit check

Life insurance

Medical, Dental, Vision

401K plan

Job summary

Caregiver, Inc. Company in Chattanooga, TN is seeking a DSP 2 to support individuals with higher medical and behavioral needs.

This advanced direct care role builds on DSP 1 duties, applying enhanced clinical skills, documenting care, and modeling best practices in daily support. The position emphasizes teamwork with Residential Coordinators and Area Directors, risk avoidance, crisis response, and participation in multidisciplinary coordination.

Qualifications

• Meets all DSP 1 minimum qualifications.
• Holds and maintains required state/company certifications for advanced medical/behavioral support.
• Demonstrated competency supporting higher-acuity individuals, including medication and behavior support per program requirements.

Responsibilities

• Perform all DSP 1 duties, including ADLs, community inclusion, transportation, and documentation.
• Provide advanced support for individuals with higher medical needs (e.g., complex medication routines, dietary/texture requirements).
• Implement behavior support strategies consistently; respond to escalations using approved de-escalation and safety techniques.
• Serve as a peer resource/mentor for DSP 1 staff; support on-the-job coaching and modeling of documentation and care routines.
• Proactively identify risks and communicate concerns to the Residential Coordinator and Area Director promptly.
• Participate in multidisciplinary coordination as requested (e.g., sharing observations for plan updates).
• Perform other duties as assigned.

Skills

Advanced direct care

Medication competence

Behavior support

Documentation

Crisis response

Job description

Description

Position Summary

DSP 2 is an advanced direct care role for team members who have attained additional required certifications and demonstrated competency to support individuals with higher medical needs and/or higher behavioral support needs. DSP 2 provides all DSP 1 functions and serves as an advanced direct care provider for individuals with higher acuity needs. DSP 2 is expected to apply enhanced clinical/behavioral support skills, model best practices, and help stabilize service delivery through strong documentation, situational leadership, and calm crisis response.

Essential Duties and Responsibilities

• Perform all DSP 1 duties, including ADLs, community inclusion, transportation, and documentation.
• Provide advanced support for individuals with higher medical needs (e.g., complex medication routines, dietary/texture requirements, delegated nursing tasks where allowed by policy and licensure).
• Implement behavior support strategies consistently; respond to escalations using approved de-escalation and safety techniques.
• Serve as a peer resource/mentor for DSP 1 staff; support on-the-job coaching and modeling of documentation and care routines.
• Proactively identify risks (health, safety, behavioral, environmental) and communicate concerns to the Residential Coordinator and Area Director promptly.
• Participate in multidisciplinary coordination as requested (e.g., sharing observations for plan updates).
• Perform other duties as assigned.

Required Certifications / Competencies

• Meets all DSP 1 minimum qualifications.
• Holds and maintains required state/company certifications for advanced medical/behavioral support (specific certifications to be defined by state/program).
• Demonstrated competency supporting higher-acuity individuals, including medication competence and/or behavior support competence per program requirements.

Work Environment and Physical Requirements

• Community-based and residential settings including homes, day programs, and community locations, offering variety and the opportunity to support individuals in real-life environments rather than institutional settings.
• Active, people-centered workdays that may involve background noise, changing routines, and occasional outdoor exposure during transportation or community outings.
• Hands-on support role that may include assistance with personal care and daily living activities; occasional exposure to blood or bodily fluids may occur, with comprehensive training and required use of universal precautions.
• Physical activity throughout the shift, including standing, walking, bending, reaching, and assisting with transfers or lifting in accordance with safety protocols and training.
• Cognitive and emotional engagement, requiring sustained attention, clear communication, patience, and timely documentation to ensure continuity of care and positive outcomes.
• Team-oriented environment with access to supervisors and clinical supports, emphasizing safety, consistency, and person-centered care

FIND YOUR PASSION. BE UNIQUE. SHARE IT WITH OTHERS.

Everyone at Caregiver, Inc. Company is committed to a common goal – creating a world-class experience for our individuals. We are passionate about what we do while making a difference. We work with integrity, accountability, transparency, and compassion in everything we do because we understand those we serve have a choice in providers. Our company provides care to people with intellectual and developmental disabilities to lead their unique lives independently. We believe it's our job to take care of the PEOPLE (you) who take care of our PEOPLE (individuals we serve)! Therefore, we offer:

• NO CREDIT CHECK bank accounts to all employees with cash advance opportunities through Branch Bank.
• $10,000 in life insurance for all employees at no cost
• Medical, Dental, Vision, Voluntary Life and AD&D, Supplemental Insurance, and 401K for eligible employees.

For more information, please visit?www.cg-idd.com.