Direct Support Professional (DSP) - Intermediate Care Facility (Orlando) Full-time & Part-time

Quest, Inc.; Orlando (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Coverage

Dental and vision coverage

401(k) with match

Tuition assistance

Life and disability insurance

Job summary

Quest, Inc. is seeking dedicated caregivers to support individuals with disabilities in their homes. You will provide personal care, assist with daily activities, and help with mealtime safety and hygiene.

The role requires lifting and transferring individuals safely and maintaining compassionate communication with residents and team members. Full-time positions include flexible schedules (Wed–Fri, weekends). Vehicles and adaptive equipment may be used; a Florida driver’s license is preferred.

Qualifications

• High School Diploma required.
• Read, write and comprehend English; able to communicate during a crisis.
• Preferred: valid Florida driver’s license and experience with household tasks and adaptive equipment.

Responsibilities

• Provide personal care including toileting, bathing, dressing and hygiene.
• Provide positive social and leisure interaction to individuals in the home.
• Safely lift, transfer and reposition individuals.
• Ensure safety during mealtimes and prepare appropriate meals.
• Perform housekeeping duties daily (dishes, laundry, cleaning).
• Supervise individuals and stay on call when needed.

Skills

Patient care

Communication

Crisis management

Team collaboration

Education

High School Diploma

18 years of age or older

English literacy

Tools

Hoyer lift

Van lift

Adaptive equipment

Job description

Company Overview

Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest, Inc. has been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We are a trusted name in offering compassionate, quality support services, and we invite you to be a part of our team.

Company Values, Mission, And Vision

At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities.

Benefits - Why You'll Love Working Here

Full-time employees

• Medical Coverage: HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, free imaging, and surgery
• Dental and vision coverage
• Company paid life, short- and long-term disability insurance
• 401(k) with up to 2.5% match
• Tuition assistance and reimbursement, student loan repayment assistance, employee assistance program, and more.

Part-time and part-time on-call employees

• Quest, Inc. provides 401(K) with company match and EAP for part-time/part-time on call employees

Available schedules

• Full Time: Wednesday - Friday 6:45am - 3:15pm, Saturday 6:45am - 11:15pm
• Part-time: Friday - Sunday 6:45am - 3:15pm
• Part-time: Friday - Sunday 2:45pm - 11:15pm

Responsibilities

• Provide assistance with personal care for all individuals in the home as needed including, but not limited to, toileting, bathing, dressing and hygiene needs.
• Provide positive social and leisure interaction to all individuals in the home regularly throughout the day.
• Safely lift, transfer and reposition all individuals in the home as outlined in daily schedules.
• Ensure safety for individuals in the home during mealtimes, including preparation of food, diet textures, dietary restrictions, adaptive mealtime equipment and feeding assistance.
• Complete housekeeping duties daily to include washing dishes, stripping and making beds, laundry, taking out trash, cleaning bathrooms and kitchens, mopping and sweeping.
• Ensure adequate supervision of individuals in the home. This may include staying past regularly scheduled hours until staff arrive for the next shift or back-up staffing is arranged.
• Report to work during inclement weather to ensure adequate supervision and care of all individuals in the home. This may include sheltering in place during a hurricane.
• Treat all people with dignity and respect, ensuring all personal rights are met including communicating in a friendly and professional manner with all people, including individuals in the home, coworkers, visitors and customers.
• If hired as a driver, operate large capacity vehicles (10-12 passenger vans, wheelchair buses) to provide transportation to individuals living in the home to/from training center, medical appointments, home visits and any community outing. Comply with all DOT regulations and local laws relating to operation of a vehicle.

Education Qualifications

• High School Diploma (required)
• 18 years of age or older (required)
• Read, write and comprehend English with the ability to remain calm and communicate during a crisis (required)

Work Experience/Related Qualifications

• Previous working knowledge utilizing household appliances (washer, dryer, dishwasher, stove, oven, etc.) (required)
• Ability to stand for long periods of time, engage in household tasks which include bending and lifting, pushing wheelchairs, use of hands for tasks such as writing, typing, handling small objects (required)
• If driver, must be able to operate large capacity vehicles (10-12 passenger vans and wheelchair buses) by driving safely and navigating traffic
• Valid FL Driver’s License in good standing at all times (preferred)
• Hoyer lift, van lift, and adaptive equipment (wheelchairs, scooters, walkers, etc.) (preferred)

Quest, Inc. is a drug free workplace and an Equal Opportunity Employer. It is the policy of Quest to grant equal employment opportunities to all qualified persons without regard to race, color, sex, religion, age, national origin, disability, veteran’s status, marital status, citizenship status, genetic information or any other category prohibited by local, state or federal statute.

Additional Benefits Information

• Stay healthy with enhanced coverage – medical insurance includes an HRA, premium discounts, wellness credits, free virtual visits, free Minute Clinic visits, free imaging, and surgery
• Full smile & clear vision – dental and vision plans to keep you covered head to toe
• Security for you and your family – company-paid life and disability insurance coverage, plus long-term disability at no cost to you
• Short-term coverage when you need it – short-term disability for life’s unexpected moments
• Invest in your future – 401(k) with a company match to grow your retirement savings
• Extra protection, your choice – voluntary accident and hospitalization coverage available
• Save smarter – flexible spending accounts (FSA) to help your dollars go further
• Support for life’s challenges – confidential Employee Assistance Program (EAP) to help you and yours
• Keep learning and growing- tuition assistance and tuition reimbursement to help you advance your education and career

Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com