Direct Support Professional - 2nd shift

Nexus Family Healing; Rochester (MN); On-site; USD 25,000 - 33,000; Full time

Job summary

Nexus Family Healing is actively seeking a Direct Support Professional for the Southeast Regional Crisis Center (SERCC) in Rochester, MN. You will support clients in daily living activities and scheduled therapeutic activities to reinforce treatment plans with empathy and professionalism.

This full-time, onsite role requires building strong relationships with diverse individuals, coordinating with families, and maintaining safety across all settings.

Qualifications

• Bachelor’s degree in human services preferred.
• Minimum age 21.
• Valid driver’s license required.
• Must pass DHS background check.
• Must build relationships with diverse individuals and communities.
• Must meet cultural needs of individuals and communities.

Responsibilities

• Oversight of daily schedules, including therapy and appointments; supervise and support clients.
• Support treatment goals and document interventions; lead or assist in group sessions.
• Maintain safety and professional boundaries; protect client confidentiality; collaborate with families.

Skills

Empathy

Communication skills

Crisis intervention

Team collaboration

Education

Bachelor’s Degree in Human Services

Job description

Description:

Nexus Family Healing is actively hiring mental health Direct Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN!

In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities.

This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Schedule & Pay:

• 2nd shift: 3pm-11:30pm, rotating weekends
• $21.00 per hour
• Full time, 40 hours per week!
• Onsite at 2121 Campus Dr SE, Rochester, MN

Position Summary: The Direct Support Professional is responsible for establishing, implementing, and reinforcing the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities.

Primary responsibilities:

Program Oversight & Supervision

• Support clients in following daily schedules, including therapy and appointments
• Encourage personal hygiene and clean living spaces
• Act as a positive role model, showing respect, empathy, and professionalism
• Promote inclusivity and respect for all backgrounds and identities

Treatment Support

• Stay informed about each client’s treatment phase and adapt interactions accordingly
• Use therapeutic techniques within boundaries and document interventions
• Report concerns like self-harm or other risks to supervisors
• Lead or assist in group sessions and help develop behavior plans
• Attend and contribute to staff meetings

Client Safety & Teamwork

• Ensure safety in all environments, including off-site activities
• Maintain professional boundaries and protect client confidentiality
• Collaborate with families to support treatment goals

Front Desk & Administrative Support

• Welcome clients in crisis with empathy and professionalism
• Provide excellent customer service and assist with clerical tasks

Requirements:

Required Education and Licensure:

• Qualified candidates are required to meet the Mental Health Practitioner criteria as defined in MN Statutes section 245.462, subdivision 17 located at https://www.revisor.mn.gov/statutes/cite/245.462
• Bachelor’s Degree preferred (human services)
• Minimum 21 years of age
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
• Must successfully pass a DHS criminal background check
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

To qualify, candidates must meet one of the following:

• 30+ college credits in behavioral sciences + 2000 hours of supervised related experience or practicum/internship
• 4,000 hours of supervised related experience with mental health populations
• Currently enrolled in a behavioral sciences graduate program with assigned clinical training
• Bachelor’s or Master’s degree in behavioral sciences + practicum/internship

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

When you work at Nexus, you have the opportunity to change lives — including your own!

Equal employment opportunity, including veterans and individuals with disabilities.

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