Direct Support Professional

Help at Home; Scranton (Lackawanna County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Sign-on bonus

Health benefits

Paid time off

Mileage reimbursement

Flexible scheduling

Paid training and career development

Bonus opportunities

Job summary

Help at Home is hiring a Direct Support Professional in Scranton to provide one-on-one support to individuals with intellectual and developmental disabilities in their homes and communities. You will help them build daily living skills, participate in community activities, and work toward personal goals, with flexible scheduling and paid training.

Benefits include health coverage, PTO, mileage reimbursement, and a $1,000 sign-on bonus for eligible new hires, with state-specific details at

Qualifications

• Must be at least 18 years old and meet one of the listed requirements.
• Ability to complete background checks and in-service training.
• Valid driver’s license and reliable transportation with insurance, registration, and inspection.

Responsibilities

• Read and follow each individual’s Individual Support Plan.
• Report progress and concerns to the IDD Program Specialist.
• Assist with daily living activities such as cooking, cleaning, grooming, hygiene, and transportation.
• Encourage participation in shopping, social events, appointments, and other community activities.
• Support individuals toward personal goals and greater independence.
• Promote personal choice, self-advocacy, dignity, and respect.
• Accurately document services, activities, and progress.
• Communicate with team members to provide high-quality support.

Skills

Reading & following ISP

Communication with team

Compassion & reliability

Education

High school diploma or equivalent

State-approved training program

Written competency test

Job description

Join Help at Home as a Direct Support Professional (DSP) and make a meaningful difference in your community. You will provide one-on-one support to individuals with intellectual and developmental disabilities, helping them live safely, independently, and with dignity in their homes and communities.

Pay And Benefits

• Competitive pay: $18-$20 per hour
• Experience-based starting pay: Relevant direct support, caregiving, or healthcare experience is considered when determining your starting rate within the posted range
• $1,000 sign-on bonus for eligible new hires. *Eligibility and payout terms apply
• Flexible scheduling options
• Paid training and career development opportunities
• Health benefits, paid time off, and additional cash bonus opportunities for eligible employees
• Mileage reimbursement for eligible travel

Your exact starting rate may also vary based on the type of support provided, assigned schedule, and work location.

What You’ll Do

As a Direct Support Professional, you will help individuals build daily living skills, participate in their communities, and work toward their personal goals.

Responsibilities May Include

• Reading, understanding, and following each individual’s Individual Support Plan
• Reporting updates, progress, and concerns to the IDD Program Specialist
• Assisting with daily living activities such as cooking, cleaning, grooming, hygiene, and transportation
• Encouraging participation in shopping, social events, appointments, and other community activities
• Supporting individuals as they work toward personal goals and greater independence
• Promoting personal choice, self-advocacy, dignity, and respect
• Accurately documenting services, activities, and progress
• Communicating with team members to provide consistent, high-quality support

Required Qualifications

Candidates must be at least 18 years old and meet at least one of the following requirements:

• High school diploma or equivalent
• Completion of a state-approved training program
• Demonstrated competency and a passing score on the required written competency test

Candidates Must Also Have

• The ability to successfully complete required background checks and in-service training
• A valid driver’s license
• Reliable transportation with proof of insurance, vehicle registration, and inspection
• The ability to provide safe and respectful support in individuals’ homes and communities
• Compassion, reliability, and a commitment to helping others

Why Help at Home?

For more than 50 years, Help at Home has provided trusted, person-centered care in local communities. Our Direct Support Professionals help individuals live more independently while building meaningful careers in care.

Veterans are encouraged to apply. We value the experience, dependability, and skills you bring to our team.

• New Hire Milestone Bonus: The $1,000 new hire milestone bonus is valid for caregivers that start on 6/22/2026 or later. This new hire bonus is paid in 8 increments, with the total accumulated $1,000 paid out after the caregiver has worked 1,000 hours from the start date. Caregivers must be active and must use electronic visit verification for hours to accumulate toward payout milestones. Caregivers transferring from an organization within the Help at Home, LLC portfolio of companies are not eligible to receive the bonus. Former employees must be returning after an absence period of at least one year to be eligible. The milestones must be reached within 18 months from start date.

Caregivers must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.