DIRECT SUPPORT PROFESSIONAL

Abraxas Youth & Family Services; New Castle (DE); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

DailyPay

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

RHD is seeking compassionate Direct Support Professionals (DSP) for Behavioral Health Residential settings. You will support individuals with daily living, skills development, medication routines, and community engagement while providing positive role modeling in a compassionate team environment.

The organization offers training, certification opportunities, and growth across multiple service lines to help you thrive and make a meaningful impact each day.

Qualifications

• High School Diploma or GED required.
• Valid Delaware Driver’s License and driving record.
• Ability to meet organizational driving requirements.

Responsibilities

• Assist individuals with activities of daily living (hygiene, grooming, meals, laundry, housekeeping).
• Support development of independent living skills and personal responsibility.
• Assist with medication routines per agency policies.
• Encourage participation in community, recreational, educational, and social activities.
• Help individuals develop relationships and community connections.
• Provide guidance, supervision, and positive role modeling to build confidence and independence.
• Monitor for crisis signs and respond using approved interventions.
• Maintain a safe, clean residential environment.
• Observe and report changes in health.
• Complete accurate documentation per HIPAA and regulations.
• Collaborate with supervisors, nurses, clinicians, family, and team.
• Participate in team meetings and ongoing training.

Skills

Compassionate

Dependable

Patient

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Strong verbal and writtenCommunication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

• Certification Opportunities
• Opportunities Across Multiple Service Lines
• Strengthen Communities

Help People Heal

Direct Support Professional (DSP) – Behavioral Health Residential

Looking for More Than Just a Job?

At RHD, one of Delaware’s largest nonprofit human services organizations, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We are seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you're beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

About RHD

RHD is committed to helping individuals live healthy, meaningful, and independent lives. Through collaboration with community partners, healthcare providers, and government agencies, we provide essential services to some of Delaware's most vulnerable populations.

Our employees play a vital role in helping individuals achieve greater independence, confidence, recovery, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Strengthen Communities
• Join a Mission-Driven Organization

What You'll Do

As a Direct Support Professional (DSP), you will:

• Assist individuals with activities of daily living, including personal hygiene, grooming, meal preparation, nutrition, laundry, housekeeping, and daily routines.
• Support individuals in developing and maintaining independent living skills and personal responsibility.
• Assist with medication routines in accordance with agency policies and procedures.
• Encourage participation in community, recreational, educational, and social activities.
• Help individuals develop meaningful relationships and community connections.
• Provide guidance, supervision, and positive role modeling to build confidence, independence, and life skills.
• Monitor for signs of crisis or behavioral concerns and respond appropriately using approved interventions.
• Help maintain a safe, clean, and supportive residential environment.
• Observe and report changes in physical, emotional, or behavioral health.
• Complete accurate and timely documentation in accordance with agency standards, HIPAA requirements, and regulatory guidelines.
• Collaborate with supervisors, nurses, clinicians, family members, and interdisciplinary team members.
• Participate in team meetings, ongoing training, and professional development opportunities.

Who We're Looking For

You may be a great fit if you are:

• Compassionate
• Dependable
• Patient
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

QualificationsRequired

• High School Diploma or GED
• Valid Delaware Driver’s License
• Minimum three (3) years of acceptable driving history
• Ability to meet organizational driving requirements

Preferred

• Experience supporting individuals with behavioral health challenges
• Experience supporting individuals with intellectual and developmental disabilities
• Experience working with mental health conditions
• Experience in residential or human services settings

Additional Skills

• Strong verbal and written communication skills
• Excellent interpersonal and relationship-building abilities
• Strong organizational and follow-up skills
• Ability to work independently and as part of a team
• Basic computer skills; Microsoft Office experience is a plus
• Commitment to person-centered and recovery-oriented care

Schedule

• Full-Time, Part-Time, and PRN opportunities available
• Day, evening, overnight, weekend, and holiday shifts may be available
• Community outings and transportation responsibilities required
• Residential and community-based work settings
• Active engagement throughout the workday
• May be required to respond to behavioral health or crisis situations

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to bend, stoop, kneel, and reach frequently
• Ability to assist with daily living activities and mobility support
• Ability to lift, carry, push, and pull as required
• Ability to safely operate a motor vehicle