Direct Support Professional

RHA Health Services, LLC; Mint Hill (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs

Job summary

RHA Health Services is seeking a Direct Support Professional to empower individuals with intellectual and developmental disabilities, manage daily living tasks, and support community engagement in Mint Hill, NC. You will promote independence, document care, and collaborate with a caring team to deliver person-centered services.

The DSP role requires strong communication, empathy, and commitment to rights-based, respectful care, with attention to safety, confidentiality, and adherence to

Qualifications

• Requires a high school diploma or equivalent.
• Must be at least 18 years old and pass pre-employment screening.
• Strong communication and interpersonal skills are essential.
• Ability to foster independence while providing support.

Responsibilities

• Advocate for individuals’ rights and promote safety and wellness.
• Encourage self-advocacy and community engagement.
• Assist with independent living skills and transportation.
• Maintain accurate documentation of services provided.
• Assist with medication administration as required by state law.

Skills

Communication skills

Compassionate

Independence support

Disability rights awareness

Record-keeping

Education

High School Diploma or equivalent

Job description

We are hiring for:

Direct Support Professional

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Pay $16.50

Yellow Wing 7am-7pm

The Direct Support Professional (DSP) provides personalized support to individuals with disabilities, helping them engage meaningfully in their communities and achieve their personal goals. This role involves assisting individuals in identifying and expressing their needs, implementing services aligned with their person-centered plans, and fostering independence and self-advocacy. A successful DSP seeks to understand each individual’s history, social and family networks, and aspirations, providing support with compassion and respect. This position operates under supervision and follows established guidelines to ensure high-quality care and advocacy.

DUTIES AND RESPONSIBILITIES:

• Advocate for individuals’ human, legal, and civil rights.
• Promote health and safety by supporting wellness initiatives and accident prevention.
• Encourage self-advocacy and empower individuals in making their own choices.
• Facilitate community engagement by accompanying individuals to work, recreational activities, and social events.
• Teach and support independent living skills, including household management and personal care.
• Provide transportation for appointments, errands, and community activities.
• Foster social connections by supporting relationship-building within the community.
• Support informed decision-making regarding living arrangements, employment, and social activities.
• Assist with personal care tasks, such as hygiene, bathing, dressing, and household chores (laundry, cleaning, and decorating).
• Maintain accurate documentation of provided services and support.
• Understand and address challenges faced by individuals with disabilities, using effective advocacy strategies.
• Connect individuals with community resources for career development, education, and volunteer opportunities.
• Encourage effective communication, adapting to individual needs and preferences.
• Assist with medication administration in accordance with state laws and regulations.
• Ensure confidentiality and uphold ethical standards in all aspects of care.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent
• Must be at least 18 years of age
• Meet all pre-employment screening
• Compassionate, patient, and dedicated to person-centered support.
• Strong communication and interpersonal skills.
• Ability to foster independence while providing necessary support.
• Knowledge of disability rights, self-advocacy, and community integration principles.
• Ability to maintain accurate records and follow regulatory guidelines.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Must be able to regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
• Must be able to use hands and fingers to handle or operate objects, tools, or controls.
• Required to stand and walk for extended periods.
• Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting.
• Vision requirements include close, distance, and peripheral vision.
• Must be able to talk and hear.
• Exception – Deaf and Hard of Hearing Programs: For these programs only, employees must be fluent in American Sign Language (ASL). The requirement to talk and hear does not apply.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.