Direct Support Professional

Independent-Case-Management-Inc; Lamar (AR); On-site; USD 30,000 - 38,000; Full time

Job summary

Independent-Case-Management-Inc seeks compassionate caregivers to assist clients with daily living activities, including personal care, meal planning, and mobility support in Lamar, AR. You will coordinate transportation to appointments, provide companionship, and document each shift’s activities through an online platform.

The role emphasizes safety, HIPAA compliance, and delivering high-quality, person-centered care.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Must have valid Arkansas driver’s license and auto insurance.
• Comply with HIPAA regulations.

Responsibilities

• Assist with daily living activities and personal care.
• Provide transportation to appointments and errands.
• Arrange meals, plan menus, and provide companionship.
• Provide written daily updates via online platform.
• Monitor safety and observe customer condition; report changes.
• Perform additional duties as assigned.
• Demonstrate quality decision making, communication, and problem solving.

Skills

Quality decision making

Effective communication

Problem solving

Interpersonal skills

Feedback receptiveness

Positive work ethic

Education

High School diploma or equivalent

Job description

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Work Schedule

Qualifications

Education

Required

High School or better.

Experience

Required

Must be 18 years of age or older

Licenses & Certifications

Required

Valid AR Driver's License

Valid Auto Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.