Direct Service Professional (DSP)

Vocational Innovations; Pomona (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Mileage reimbursement

Paid time off

Vision insurance

Job summary

Vocational Innovations is seeking dependable, compassionate DSPs to join a team serving adults with intellectual and developmental disabilities in Pomona, CA. The role emphasizes supporting independence, skills development, community participation, and adherence to ISPs.

You will work full-time (30+ hours/week) with varying start times, performing hands-on care including daily living tasks and safety procedures. Training provided; background checks required.

Qualifications

• High school diploma or equivalent is required.
• Ability to obtain and maintain required background clearances.
• Strong communication and interpersonal skills are essential.
• Good judgment and the ability to follow established procedures.
• Maintain client confidentiality and professional boundaries.
• Work independently while also being a supportive team member.
• California Driver License and acceptable driving record when transportation duties are assigned.
• Training provided: CPR, ProACT, and 40 hours of RBT training within the first year.

Responsibilities

• Provide direct supervision and support to clients throughout the day.
• Promote client independence, skill development, and community participation.
• Assist clients with arrival, departure, and daily transitions.
• Provide person-centered activities based on individual needs and abilities.
• Assist with activities of daily living while maintaining client dignity and privacy.
• Implement ISPs and support clients in developing new skills.
• Follow care plans, medical protocols, dietary restrictions, and risk assessments.
• Implement approved behavior support strategies.
• Support clients during community outings and employment opportunities.
• Transport clients when assigned and follow pick-up/drop-off procedures.
• Complete required documentation including progress notes and incident reports.
• Respond to behavioral crises and medical emergencies per approved procedures.
• Collaborate with supervisors, coworkers, and caregivers.
• Attend staff meetings, training, and professional development.

Skills

Strong communication

Interpersonal skills

Discretion & confidentiality

Ability to work independently

Education

High school diploma or equivalent

Job description

Full job description

Direct Service Professional (DSP)

Vocational Innovations is seeking dependable, compassionate, and motivated individuals to join our team as Direct Service Professional (DSP).

Pay: $19.25/hr

Status: Full-time, 30+ hours per week

Schedule: Monday through Friday, start times vary based on the sites needs

Location: 1532 San Bernardino Ave., Pomona CA 91765

About the Role

In this role, you'll work directly with adults with intellectual and developmental disabilities, helping them build independence, develop skills, participate in their communities, and work toward their individual goals.

This is a hands-on position for someone who enjoys helping others and wants work that has a meaningful impact.

What You'll Do

As a Direct Service Professional (DSP), you will:

• Provide direct supervision and support to clients throughout the day.
• Promote client independence, skill development, and community participation.
• Assist clients with arrival, departure, and daily transitions.
• Provide person-centered activities based on individual needs and abilities.
• Assist with activities of daily living, including toileting, hygiene, mobility, and personal care while maintaining client dignity and privacy.
• Implement Individual Service Plans (ISPs) and support clients in developing new skills.
• Follow individual care plans, medical protocols, dietary restrictions, and risk assessments.
• Implement approved behavior support strategies.
• Support clients during community outings, volunteer activities, and employment opportunities.
• Transport clients when assigned and follow agency pick-up and drop-off procedures.
• Complete required documentation, including progress notes, behavioral and skills data, incident reports, body checks, and community outing documentation.
• Respond appropriately to behavioral crises and medical emergencies using approved procedures and training.
• Work collaboratively with supervisors, coworkers, caregivers, and other members of the client's support team.
• Participate in required staff meetings, training, and professional development.

What We're Looking For

Successful candidates should have:

• A high school diploma or equivalent.
• The ability to obtain and maintain required background clearances.
• Strong communication and interpersonal skills.
• Good judgment and the ability to follow established procedures.
• The ability to maintain client confidentiality and professional boundaries.
• The ability to work independently while also being a supportive team member.
• A valid California Driver License and acceptable driving record when transportation duties are assigned.

Training

Vocational Innovations provides required training, including:

• CPR training
• ProACT training
• 40 hours of RBT training, to be completed within the first year of employment. RBT training may be completed on weekends, off-site and/or on-site.

Physical Requirements

This is an active, hands-on position. Employees must be able to:

• Frequently stand, walk, bend, kneel, squat, reach, and lift throughout the workday.
• Assist clients with mobility and personal care.
• Lift, push, and/or pull up to 50 pounds.
• Safely operate agency vehicles when assigned.
• Work both indoors and outdoors in varying weather conditions.

Work Environment

Direct Service Professional (DSP) work in day programs, transportation settings, and throughout the community with individuals with intellectual and developmental disabilities.

The position may involve supporting individuals experiencing challenging behaviors or medical emergencies. Employees are expected to follow all established safety procedures, client plans, agency policies, licensing requirements, and applicable regulations.

***Vocational Innovations is an Equal Opportunity Employer

Pay: $19.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Application Question(s):

• As a licensed facility, all of our employees are required to pass a background check, health screening, and drug testing (including marijuana). Would you be comfortable with meeting these requirements?
• For insurance eligibility purposes, please confirm that you are at least 25 years of age and indicate the total number of years of your driving experience.
• Are you willing to transport clients in your personal vehicle?
• Company meetings are 3pm to 4pm once a month and some Saturday trainings. All dates will be given in advance. Will you be able to attend all meetings and trainings?

Work Location: In person