Direct Sales Representative, CRM - Chattanooga, TN

Abbott; Chattanooga (TN); On-site; USD 44,000 - 109,000; Full time

Job summary

Abbott is seeking a sales professional to call on physicians, medical laboratories, distributors, and hospitals within an assigned territory to sell Abbott medical devices. You will develop accounts, conduct marketing surveys, and present product solutions while supporting marketing efforts with field insights.

The role emphasizes relationship building, territory planning, and delivering customer-focused service.

Qualifications

• 2+ years of sales or clinical support experience in healthcare
• Aptitude to analyze technologically complex devices and communicate effectively
• Proven ability to influence customer decisions in a healthcare setting
• Strong written and verbal communication, negotiation and presentation skills
• Familiarity with medical device industry policies and procedures

Responsibilities

• Contacts, visits and educates clients on Abbott products and addresses questions.
• Builds and executes business plans with management to identify and develop accounts.
• Provides information and training to medical professionals on product use and applications.
• Manages patient information and ensures proper forwarding where required.
• Oversees physical inventory within assigned territory.
• Collects product feedback and monitors competitor activity.
• Prepares reports and completes required administrative duties.
• May attend trade shows and conferences to discuss product developments.
• Performs analyses and develops special reports as needed.
• Stays current on developments in relevant medical fields.

Skills

Sales experience

Communication skills

Industry knowledge

Team collaboration

Education

Bachelor’s degree or equivalent

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to :

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Opportunity

Call on physicians, medical laboratories, distributors, and hospitals to sell Abbott medical devices in an assigned territory. May conduct marketing surveys, effectiveness reviews of calls/sales activities, and territory analysis. Develops and services new and established accounts, suggests and presents new products. As appropriate, assists marketing personnel on advertising and promotional sales strategies.

Key Responsibilities

• Contacts, visits and educates clients and potential clients on the Company’s products and addresses any client questions and concerns.
• Builds and executes on business plans in partnership with management to identify, target and develop new accounts.
• Provides medical professionals with information and training on the use of Company products and with staff education, in-services and technical troubleshooting.
• Ensures that all pertinent patient information is completed and forwarded to patient tracing when required.
• Responsible for the management of physical inventory located within assigned territory.
• Collects and studies information about new and existing products and monitors competitor sales, prices and products.
• Analyses sales statistics; prepares reports; and performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Prepares special analyses as required.
• Remains current on developments in field(s) of expertise.
• Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
• Performs related duties, on occasion, as assigned or required.

Qualifications

Required :

• Bachelor’s degree in a relevant technical field or equivalent and typically 2+ years of sales or clinical support experience with proven experience influencing customers in a healthcare-related setting.
• An aptitude to analyze and evaluate technologically complex devices; ability to work with and direct others effectively; ability to prepare and present strong written and verbal communications; familiarity with medical device industry policies, operations, and procedures.
• Documented record and/or aptitude of delivering sales/marketing information to influence customer decision-making
• Ability to establish and maintain good working relationships with customers, physicians, hospital administrators, government agencies, medical groups, and other sales representatives.
• Strong verbal and written communication, negotiation, sales, interpersonal and presentation skills. Demonstrated working knowledge of frequently used personal computer programs and relevant applications.
• Prefer general understanding of cardiac rhythm management technology.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $43,900.00 – $109,200.00. In specific locations, the pay range may vary from the range posted.