Direct Hire Pharmacy Technician

Express Employment Professionals - Cincinnati East; York (York County); On-site; USD 36,000 - 48,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a qualified Pharmacy Technician to support daily dispensing operations, inventory control, and patient service. You will work with pharmacists to ensure accurate prescriptions, process insurance claims, and maintain patient records.

Responsibilities include using the pharmacy management system, handling refills, and maintaining regulatory compliance while delivering excellent customer care in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Not on the OIG Excluded Parties List.
• Must pass random drug screenings.
• No pending felony charges or convictions involving controlled substances.
• Able to pass a comprehensive background check.
• Preferred: Pharmacy technician training or CPhT certification.

Responsibilities

• Comply with procedures, rules and regulations.
• Provide excellent customer service to patients, healthcare providers, and insurers.
• Pull drugs from shelves and return them to the proper position after dispensing.
• Count, label, package and reconstitute prescription medications per standards.
• Complete paperwork for insurance slips, receipts, and delivery tags before pharmacist review.
• Scan and bag prescriptions after pharmacist initials; place for pickup/delivery.
• Input/retrieve information through the pharmacy management system.
• Answer the phone and take basic refill and OTC orders.
• Troubleshoot customer inquiries and resolve issues.
• With pharmacist permission, perform data entry and refills via system.
• Contact providers for questions or retransmission of prescriptions.
• Use medical terminology to communicate with healthcare professionals.
• Request refill authorizations from prescribers.
• Process third-party insurance claims.
• Maintain accurate patient and client profiles.
• Assist inventory team with control and management.
• Assist customers on sales floor; cash out on POS.
• Prepare sales, usage, and inventory reports.
• Maintain cleanliness of equipment, work areas, and shelves.
• Perform other duties as assigned; maintain overall pharmacy cleanliness.

Skills

Team player

Communication skills

Customer service

Interpersonal skills

Attention to detail

Computer skills

Automation support

multitasking

Inventory control

Pharmacy regulations knowledge

Education

High school diploma or equivalent

Tools

Pharmacy management system

Point of sale system

Inventory management software

Healthcare terminology software

Job description

Hours

The pharmacy is open Monday through Friday 9AM-6PM, Saturday 9AM-3PM and Sunday 10AM-2PM.

Full time requires four 10-hour shifts and every 4th weekend. The client is open to par-time, but it must be 10-hour shifts.

Dress code

Business casual. May be required to wear smocks/lab coats.

Job Description

Essential functions, but may not be limited to:

• Complying with procedures, rules and regulations
• Providing excellent customer service to patients, heath care providers, and insurers
• Pull drugs from shelves and return them to the proper position when the prescription filling is completed
• Counting, labeling, packaging and reconstituting prescription medications according to facility standards
• Complete all required paperwork such as insurance slips, receipts, and delivery tags in preparation for a complete review by the pharmacist before the prescription is dispensed
• Upon completion of Pharmacist check with initials, the technician scans and bags the prescription and places it in the proper pickup or delivery area
• Inputting and retrieving information through the pharmacy management system
• Answer the phone, taking basic refill and over-the-counter orders from customers
• Problem solve and troubleshoot customer inquiries
• With supervising Pharmacist permission, completes data entry and refills prescriptions with approved refills via the computer system
• With supervising Pharmacist permission, contacts provider offices for basic questions, information or re-transmission of a prescription
• Utilize medical terminology to communicate effectively with healthcare professionals
• Request refill authorizations from prescribers
• Processing and preparing third-party insurance claims
• Maintaining accurate patient and client profiles
• Assisting the pharmacist and inventory team with managing inventory control
• Assist customers on sales floor, including cashing out sales on the point of sales system
• Preparing reports related to sales, usage and inventory management
• Maintaining and cleaning equipment, work areas, and shelves
• Perform other related duties as assigned.
• Assists in maintaining cleanliness of whole pharmacy and common areas
• Completes any additional tasks assigned by supervisor

Qualifications and Education

• At least 18 years of age
• High school diploma or equivalent
• Not on the Office of Inspector General Excluded Parties List
• Must pass random drug screenings
• No pending felony charges or convictions for criminal offences involving controlled substances
• Able to pass a comprehensive background check

Competencies

• Team player
• Strong oral and written communication skills
• Strong customer service skills
• Excellent interpersonal skills - ability to build relationships and network
• Excellent attention to detail and organizational skills
• Proficient computer skills
• Able to call support on basic issues with automation
• Ability to multi-task in a fast-paced environment and prioritize tasks effectively
• Knowledge of inventory control
• Knowledge of federal and state regulations regarding pharmacy

Work environment

• This position is located in the pharmacy building.
• Reside within the continental United States
• Ability to keep all company sensitive documents secure (if applicable)
• Workdays are Monday through Friday 9AM-6PM, Saturday 9AM-3PM and Sunday 10AM-2PM.Times may vary based on volume

Physical Demands

• Primarily a standing job
• Constantly operate a computer and other office productivity machinery.
• Occasionally move office productivity boxes up to 20 pounds for various needs.

Travel required

• Travel to and from pharmacy
• Occasional travel requested for health fairs and vaccination clinics

Preferred qualifications (not required)

• Bilingual
• Completion of a pharmacy technician training program or equivalent experience
• Valid pharmacy technician certification (CPhT)
• Experience in medication synchronization and adherence programs
• Strong knowledge of medical terminology and pharmaceutical calculations

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.