Direct Care Worker

55 Compass Connections; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

55 Compass Connections in El Paso, Texas, is seeking a qualified candidate to provide compassionate supervision of children in a social service setting. The ideal candidate must be fluent in English and Spanish, possess a high school diploma or equivalent, and have at least one year of relevant work experience.

This role includes supervisory responsibilities, documentation of activities, maintaining a clean environment, and following safety protocols. A commitment to supporting children's development and a strong understanding of diverse backgrounds are essential.

Qualifications

• Must be fluent in English and Spanish.
• High school diploma required, with a 2-year degree preferred.
• 1 year of experience in the child welfare field is essential.

Responsibilities

• Supervise children during assigned shifts.
• Maintain a clean living area and assist with chores.
• Document incidents and activities timely.

Skills

Fluent in English and Spanish

Crisis intervention skills

Ability to work collaboratively

Emotional control

Computer literacy

Education

High school diploma or equivalent

2-year associate degree (preferred)

Job description

Language Requirements

• Fluent in English and Spanish

Academic Requirements

• Required – High school diploma, or equivalent
• Preferred – 2‑year associate degree from accredited program/institution, or two or more years of college‑level course work in a related human services field

Certifications

• First aid
• CPR
• Emergency behavior intervention

Work Experience

• Required – 1‑year employment experience in the child welfare field working with children and/or adolescents in a social service setting and/or training in a related human services field
• Preferred – 2 plus years’ related experience and/or training in a related human services field

Critical Action Items & Measurable Deliverables

1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Document all serious incidents, daily progress, and activities completely, accurately and in a timely manner and in compliance with agency policies and procedures.
3. Assist with orientation of new children and staff.
4. Provide input into development of treatment plans as appropriate or requested.
5. Use positive child management techniques including verbal redirection, de‑escalation, and containment.
6. Plan, organize and supervise activities for children in accordance with the daily activity schedule.
7. Teach constructive behavior and social skills, realistic problem‑solving behaviors, responsible time and money management, conversational English, personal hygiene, and life skills.
8. Assist children with homework assignments.
9. Maintain an orderly and clean children’s living area including assisting in the household and children’s laundry, overseeing daily chores, identifying routine maintenance work/repair, and reporting it to the Unit Manager.
10. Maintain and update records regarding children’s clothing and personal items.
11. Maintain a secure campus environment by making rounds as required, and by using proper application of radio communication protocols including responding to all radio calls.
12. Take actions to promote positive interaction between children and encourage children to take responsibility in the daily routine of the facility.
13. Model culturally and socially desired behaviors while explaining the behaviors to children to facilitate learning and replication of the behaviors.
14. Work evenings, weekends and holidays as needed or requested by position supervisor.
15. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
16. Maintain confidentiality in all areas of child and program operations.
17. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.

Other Responsibilities

1. Provide sustained and uninterrupted direct supervision of the children assigned to the worker from the start of the assigned shift until relieved.
2. Follow the instructions of medical/clinical staff regarding each child and inform Unit Manager of information impacting the basic health and well‑being of children assigned to the worker.
3. Communicate in a positive and respectful manner with children, families and all agency staff including supervisors, co‑workers, therapists, student interns, and volunteers.
4. Frequently traverse from one area of the facility to another both indoors and outdoors as needed to provide direct supervision of children.
5. Effectively communicate behavioral expectations and program regulations to children and enforce compliance with regulations and expectations by all children assigned to the worker.
6. Complete all required documentation prior to completion of shift.
7. Meet all pre‑determined deadlines required by program supervisor and federal partners.

Requirements

1. Pass a pre‑employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre‑employment and biennial criminal background checks.
4. Demonstrate the ability to:
   • a. Respond sensitively and competently to the service population’s cultural and socio‑economic characteristics.
   • b. Work collaboratively with other staff members, service providers and professionals.
   • c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
   • d. Work in a fast‑paced environment and maintain emotional control and professional composure at all times.
   • e. Maintain computer literacy required to meet the responsibilities of the position.
   • f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.
6. Comply with the company policy requiring an annual influenza vaccination or an approved exemption as a medical or religious accommodation.

Equal Employment Opportunity Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA)), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.