Direct Care Technician RTC

Priority Dispatch Corp.; San Antonio, Northern (TX, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Priority Dispatch Corp. is seeking a dedicated mental health aide to work in a residential setting in San Antonio, TX. You will assist with medication, daily living activities, and group sessions while maintaining a safe environment and strict documentation.

The role requires independent work, empathy, and familiarity with EMR systems, CBT/ACT/DBT concepts, and mandated reporting. Evening and overnight shifts with weekend availability are required.

Qualifications

• Be at least 18 years of age and have a high school diploma or GED.
• Understand mental health practices and experience in residential settings is preferred.
• Certification as CMA/CMHT or related medical training preferred.
• Ability to climb stairs in two-story residences may be required.
• Demonstrate strong verbal and written communication skills as part of daily care.

Responsibilities

• Administer medication to clients and monitor treatment plans.
• Deliver quality care in a residential setting and supervise clients on shift.
• Encourage activities of daily living and assist with meals and kitchen duties.
• Document shift activities and maintain daily census and logs.
• Lead and assist with mental health groups following curriculums.

Skills

Verbal communication

Written communication

Independent work

Patience and compassion

Boundaries understanding

Dependable attendance

Group leadership

CBT/ACT/DBT knowledge

EMR knowledge

Mandated reporting knowledge

Team collaboration

Education

High School Diploma or GED

Post high school medical education (para-professional nursing, medical, and/or technical)

LVN student or related field preferred

Social Work student preferred

Psychology student preferred

Tools

Electronic Medical Record

Job description

The ideal candidate must be able to work shifts of 7a -3p, 3p - 11p, and 11p - 7a with a minimum of 2-day availability during the week and open to weekends.

Job Duties and Responsibilities:

• Administer medication to clients (Medication pass experience preferred)
• Deliver quality care to clients within a residential setting
• Provide supervision of clients while on shift
• Assist and encourage clients with activities of daily living
• Provide appropriate documentation as needed
• Work cooperatively with team members to have knowledge of client’s treatment plan
• Lead various mental health groupsfollowing a curriculum
• Assist in creating and updating mental health curriculums
• Be available in times of crisis or intense situations
• Empathetic people who can maintain loving but firm boundaries
• Assist with meal prep, meal serving, and kitchen clean up
• Inventory items for new clients and record on inventory sheet
• All shiftsattend to laundry and general house cleaning responsibilities
• All shifts are responsible forcleaningcommon areas throughout the day
• Provide a safe environment by securing restricted areas and doors
• Account for all clients on daily census sheet
• Complete shift log, phone log, and end of duty checklist for each shift
• Other duties as assigned

Qualifications

• Demonstrate strong verbal and written communication skills
• Motivation to grow and increase knowledge within the field of mental health
• Work independently with minimal oversight
• Patient and compassionate with client's emotional and psychological needs
• Basic understanding of mental health and client's emotional/physical/personal boundaries
• Dependable and consistent attendance for scheduled shifts
• Outgoing group leader
• Knowledge of practices utilized in clinical interventionsi.e., CBT, ACT, DBT, etc.
• Working knowledge of Electronic Medical Record
• Knowledge of ethical code and requirements of mandated reporting
• Work collaboratively to meet team goals and expectations

Minimum Qualifications:

• Be at least 18 years of age
• Have earned a High School Diploma or GED
• Understandmental health practices (experienced)
• Prior residential experience preferred
• Certification as a Medical Assistant -MA (preferred), Certified Medication Aide -CMA (preferred), Certified Mental Health Technician -CMHT (preferred)
• Post high school medical education (para-professional nursing, medical, and/or technical)
• Licensed Vocational Nurse students, Social Work students, Psychology students preferred
• Must be able to climb stairs (two story house).