Direct Care Staff - Overnight, Residential

Family Service Of Rhode Island Inc; Providence (RI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Work-life benefits

Job summary

Family Service of RI is seeking an Overnight (Awake) Milieu Counselor to supervise adolescent females (13–20) in a residential setting and uphold a safe, supportive environment. You will maintain an awake presence, respond to emergencies, and support trauma-informed care using the TST model throughout the milieu.

You will work with a multidisciplinary team, handle documentation, and assist with daily household tasks while ensuring respectful, culturally responsive care.

Qualifications

• Bachelor’s or Associate’s Degree in a field related to Human Services, or significant residential/childcare experience.
• Willingness and capability to work flexible hours including evenings and weekends as scheduled.
• Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues.
• Capabilites to implement appropriate child management techniques, which may include use of passive physical restraint.
• Excellent communication skills.
• Requires valid driver’s license, reliable transportation with a minimum of 3 seats in addition to the driver’s seat and proof of required automobile documentation.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Responsibilities

• Maintain an awake presence throughout the shift and ensure the safety, well-being, and security of all residents.
• Provide trauma-informed care and implement Trauma Systems Therapy (TST) in the milieu setting.
• Document shift notes, incident reports, and other required records.
• Transport residents to appointments and community activities as needed.
• Provide emergency or crisis intervention techniques and follow program policies.
• Support daily household tasks including menu planning, housekeeping, and budgeting.
• Attend meetings and trainings as required.
• Coordinate with clinicians and treatment team to support residents’ progress.

Skills

Communication skills

Cultural sensitivity

Reliability

Education

Bachelor’s or Associate’s Degree in Human Services

Job description

FSRI is always looking for candidates that want to make a positive impact on the community!Position Summary: The Overnight (Awake) Milieu Counselor is responsible for providing guidance and supervision for adolescent females between the ages of thirteen (13) through twenty (20) in a residential setting who are involved with the Rhode Island Department of Children, Youth and Families.FSRI provides strengths-based, trauma-informed residential interventions designed to help adolescents build on their strengths, develop healthy relationships and coping skills, and move toward greater stability and independence. Services include an assessment and screening center that provides short-term, structured assessment and stabilization, as well as three semi-independent living programs that support youth in developing the skills, confidence, and connections needed for successful transition to adulthood and community living.This position ensures the safety and security of the facility, maintains an awake presence throughout the shift, and responds to resident needs and emergencies while promoting a safe, supportive and respectful environment. Responsible for the implementation and maintenance of Trauma Systems Therapy (TST) in the milieu setting.Specific Duties/ Responsibilities:Provides services in a culturally responsive and inclusive manner that respects each individual's and family's cultural background, identity, values, language, beliefs, abilities, and preferences.Maintain an awake and alert presence throughout the entire shift.Ensure the safety, well-being, and security of all residents.Conduct routine room, facility, and wellness checks as required and complete required documentation.Complete TST training and adhere to TST model of treatment which includes moment by moment assessment, emotional regulation skills building and TST phase-based treatment throughout the milieu.Evaluate and assess client dysregulation in coordination with Clinician, Residential Manager and client treatment team and implement phase-based interventions and supports.Enforce rules and policies in an explicit and consistent way.Maintains a positive environment for both residents and staff.Meet daily tasks of household management: menu planning and preparation, housekeeping (cleanliness and safety), grocery shopping, sleeping arrangements, etc.Service and monitor recreational/educational activities within the shelter or out in the community.Oversee and monitor the resident’s completion of daily chores and use of telephone in accordance with residential rules.Maintain professional and administrative documentation (Credible) in accordance with agency standards and within established guidelines and time frames (Shift Notes, Incident reports etc.).Responsible for distribution of any necessary medications in accordance with FSRI medication management policies and procedures. Utilization of Credible EMAR system.Monitor inventory and report supply needs.Establish and maintain a positive professional relationship with other social service providers, community trades people, neighbors and volunteers who affect the daily operation of the program and adolescents placed there.Transport residents to appointments as required and to obtain appropriate documentation/information as necessary.Attend staff meetings, in-service training/workshops, or any special meeting required.Provide emergency or crisis intervention techniques, such as passive physical restraint, when necessary, utilizing the Handle with Care (HWC) Behavior Management Model.Adhere to all requirements as mandated by contractual agreements and as set forth in state regulatory manuals.Provide coverage/emergency support to other residential programs as required.Drive company vehicle to transport client’s to and from events. Company vehicles may include 12 passenger vans.Qualifications:Bachelor’s or Associate’s Degree in a field related to Human Services, or significant residential/childcare experience is preferred, however FSRI is willing to consider candidate who have some combination of education and experience.Willingness and capability to work flexible hours including evenings and weekends as scheduled.Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues.Capabilities to implement appropriate child management techniques, which may include use of passive physical restraint.Excellent communication skills.Requires valid driver’s license, reliable transportation with a minimum of 3 seats in addition to the driver’s seat and proof of required automobile documentation.Bilingual/ASL skills are compensated by an additional 6%, above base pay.Multilingual skills are compensated by an additional 8%, above base pay.Physical Requirements (With or without reasonable accommodation): This position requires community visits, employees in this position must have the ability to:Travel to and from community locations and residential site locations, which could include using walkways, stairs and/or elevators.Ability to utilize a computer and Electronic Medical Record to complete documentation.Ability to lift up to 20lbs.Ability to communicate effectively.Ability to push or pull 10 lbs or moreAbility to pick up 10 lbs or moreAbility to perform physical intervention if clients present a threat to themselves or others.Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.Only together can we continue to grow and make a difference in our communities.Join our FAMILY today!Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.