Direct Care Provider - Pool Inpatient

Southwest Behavioral Health Services; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Southwest Behavioral & Health Services seeks Direct Care Providers/Behavioral Health Technicians for its Inpatient division in Phoenix, AZ. You will perform screening, assessment, treatment planning, life skills and pre-vocational training, plus documentation and case management, delivering crisis intervention and counseling to adults with serious mental illness in an inpatient setting.

Available shifts include Day 7am–7pm and Night 7pm–7am.

Qualifications

• Minimum 21 years old
• High School Diploma or GED with 6 months full-time behavioral health experience
• Related Associate’s degree with 6 weeks full-time behavioral health experience
• Non-related Associate’s degree with 1 year full-time behavioral health experience
• Related bachelor’s degree
• Non-related bachelor’s degree with 6 months relevant experience in behavioral health

Responsibilities

• Provide screening, assessment and treatment planning for SMI members in inpatient settings
• Deliver life skills and pre-vocational training
• Complete related documentation and care coordination
• Provide crisis intervention as needed
• Offer individual and/or group counseling
• Provide case management within inpatient programs

Skills

Screening

Assessment

Counseling

Crisis intervention

Case management

Documentation

Education

High School Diploma/GED

Associate’s degree (related)

Bachelor’s degree (related)

Job description

Southwest Behavioral & Health Services are seeking Direct Care Providers/Behavioral Health Technicians to join our Inpatient division! As a Direct Care Provider, you will provide screening, assessment, treatment planning, life skills, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services to SMI members in a inpatient setting.

Available shift: Day Shift 7am to 7pm, Night Shift 7pm to 7am

Location:Phoenix, AZ 85007

Qualifications:

• Minimum requirement consists of a 21-year age
• A High School Diploma/GED and six months of full-time Behavioral Health experience/integrated health experience; OR
• A related Associate’s degree and six weeks of full-time Behavioral Health/integrated health experience; OR
• A non-related Associate's degree and one year of full-time behavioral health/integrated health experience; OR
• A related bachelor’s degree; OR
• A non-related bachelor's degree plus six months of relevant experience in behavioral health.
• MVR clearance required.

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website athttps://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.