Dir Software Solutions Consulting Sr

Zebra Technologies Corporation; Chicago (IL); Hybrid; USD 204,480 - 306,720; Full time

Benefits offered by this job

Healthcare

Wellness programs

Continued learning

Paid time off

Job summary

Zebra Technologies Corporation is seeking a Senior Director to lead the global software solutions consulting team, guiding leadership, management, and growth of this critical pre‑sales function. The role shapes strategy, roadmaps, and demonstrations to highlight Zebra solutions’ value across regions.

Hybrid work arrangement with in‑office days in Lincolnshire, IL or Holtsville, NY, and a salary range reflecting senior leadership responsibilities.

Qualifications

• Bachelor’s degree required or equivalent experience.
• 15+ years of experience in solutions consulting, strategy, or customer‑facing leadership.

Responsibilities

• Lead and develop a global pre‑sales solutions consulting team and set performance goals.
• Guide go‑to‑market strategies and respond to RFPs with value engineering focus.
• Deliver high‑impact customer demonstrations and strategic roadmaps for Zebra solutions.
• Collaborate with product, sales operations, and enablement to scale capabilities.
• Develop analytics, market insights, and competitive assessments to shape roadmap.
• Ensure cross‑functional alignment and drive regional and global initiatives.

Skills

Experience 15+ yrs

Travel 30%

Education

Bachelor’s Degree

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward‑thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

What We're Looking For

The Senior Director leads Zebra’s global software solutions consulting team, overseeing leadership, management, and growth of this critical pre‑sales function for software and solutions. Guides the team through dynamic portfolio and solution roadmaps, ensuring delivery of value engineering tools, RFP responses and customer demonstrations to highlight the differentiation and value of Zebra solutions. Customizes toolsets for specific vertical customer use cases. Provides strong market and competitive analytics including trend awareness, competitor win/loss assessment and market requirement prioritization. Responsible for annual software solutions consulting sales quotas aligned to the SW specialist sellers across global sales regions. Leader of leaders, managing performance metrics, guiding the team while embodying the “One Zebra” culture and values. Recognized as an industry expert and strategic thinker, implementing effective go‑to‑market strategies. Key partner for the product business unit for strategic roadmap development and planning. Drives excellence in team capabilities for consultative discovery, preparation, and presentation. Requires proven pre‑sales management success.

Essential Duties and Responsibilities

• Lead, build and develop a team of pre‑sales solution consultants, giving leaders and team members support and guidance to improve their success and job satisfaction.
• Support our go‑to‑market strategies and tactics from a technical solution level with the sales team, including collaboration and scaling SC skills through regional SE and partner SE teams in collaboration with Sales Enablement.
• Guide and develop the pre‑sales team to provide pre‑sales excellence in complex customer engagements, including the promotion of our combined software product offering according to our go‑to‑market strategies.
• Lead strategy, logistics, and execution of product demonstrations during sales events and functions such as All‑Hands meetings, user groups, industry conferences, trade shows and more.
• Create strategic plans in collaboration with finance and the product and solutions business unit, including regional alignment.
• Develop an RFP library and value engineering tools, working with the product & solutions business unit, sales operations platform and enablement team to scale.
• Develop guidance, set a strong precedent for innovation and personal expertise in developing creative ideas, methods, and techniques; be accountable for decisions that have a direct impact on Zebra overall.
• Deliver customer‑facing content both formally and informally through the sales motion, including but not limited to C‑suite presentations, sales meetings and events, and account sales activities.
• Provide detailed analytics and recommendations working with marketing intelligence and product marketing to analyze competitive and marketplace trends to drive product roadmap requirements, priorities and use‑case focus.
• Ensure maximum awareness and alignment of portfolio strengths and weaknesses to optimize and define ideal customer profile and target accounts and use cases.

Qualifications

Minimum Requirements

• Bachelor’s Degree
• 15+ years of experience (ideally solutions consulting and strategy, customer‑facing, proven success as an experienced leader)
• Travel required – 30%

Preferred Requirements

• Advanced degree or equivalent experience
• Experience leading a global team
• Ability to drive marketing/go‑to‑market/roadmap strategy in conjunction with solutions consulting and thought leadership
• Creates technical strategies; industry‑wide technical solutions expert
• Creates an environment for team sales success today while developing new strategies for future growth and cross‑functional partnership
• Develops strategies for improving Zebra performance across businesses

Hybrid Work

The position will be hybrid, 3days a week in office, ideally in Lincolnshire, IL, or Holtsville, NY.

Salary and Compensation

Pay range: $204,480.00 – $306,720.00 annually.

Annual incentive compensation: commission for achieving quota at 43% of variable compensation, in accordance with the applicable sales incentive plan.

Zebra Total Rewards includes a comprehensive benefits program: healthcare, wellness, inclusion networks, continuing learning and development, community service days, insurance, parental leave, employee assistance program and paid time off, varying by location.

Equal Opportunity Employer

Zebra is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail].

Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.