DINING SERVICES TRAINING AND PROFESSIONAL DEVELOPMENT DIRECTOR - K-12 SCHOOLS

Chartwells School Dining Services K12

Winston-Salem (NC)

On-site

USD 75,000 - 85,000

Full time

3 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts

Job summary

Chartwells K12 in Winston-Salem, NC seeks a Dining Services Training and Professional Development Director to lead training and development across the district’s dining program. You will drive onboarding, safety education, and continuous professional development for associates, ensuring high standards of service and compliance.

The role requires hands-on operational leadership, strong coaching and communication skills, and the ability to coordinate large-scale training initiatives across

Qualifications

Bachelor’s degree or equivalent experience preferred.
Five+ years of foodservice management experience.
Demonstrated experience leading employee training, onboarding, and safety programs.
Strong knowledge of food safety regulations and ServSafe requirements.
Experience coordinating training schedules and maintaining training records.
Proven ability to collaborate with field operations and training teams.

Responsibilities

Serve as the primary coordinator and administrator for all training platforms, ensuring programs are scheduled, tracked, and completed on time.
Partner with field training teams to align strategies and deliver consistent learning experiences.
Oversee onboarding and in-service training for all new hires.
Schedule and monitor required food safety and certification training (ServSafe and others).
Ensure field-based training programs are planned, communicated, and executed district-wide.
Lead safety training initiatives, compliance programs, and accident prevention efforts.

Skills

Leadership

Training & development

Employee onboarding

Safety training

Communication

Education

Bachelor’s degree in Food Services Technology

Tools

Microsoft Office Suite

Training management systems

Job description

Chartwells K12

Salary: $75,000 - $85,000

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary

Are you an energetic leader with a passion for transforming dining experiences and developing high-performing teams? We're seeking a dynamic Dining Services Training and Professional Development Director to lead our team in delivering outstanding service and unforgettable culinary experiences for our premier K-12 school district located in Winston-Salem, NC. In this role, you will provide operational leadership while serving as the primary driver of employee training, onboarding, safety compliance, and field development programs.

This position plays a critical role in ensuring all associates receive the knowledge, skills, and resources needed to succeed through comprehensive training initiatives, safety education, and continuous professional development.

The ideal candidate is a hands-on operational leader who is passionate about developing people, promoting workplace safety, and building a culture of continuous learning. They possess strong training and coaching capabilities, excel at coordinating large-scale training initiatives, and are committed to ensuring every associate has the tools and knowledge necessary to provide exceptional service while maintaining the highest standards of safety and compliance.

Key Responsibilities

Serve as the primary coordinator and administrator for all training platforms, ensuring training programs are scheduled, tracked, and completed on time.
Partner closely with field training teams to align training strategies, deliver consistent learning experiences, and support operational excellence across all locations.
Oversee the onboarding and in-service training process for all newly hired employees, ensuring a seamless and effective transition into their roles.
Schedule, coordinate, and monitor all required food safety and certification training programs, including ServSafe® and other regulatory compliance training.
Ensure all field-based training programs are effectively planned, communicated, and executed throughout the district.
Champion a culture of safety by leading and reinforcing safety training initiatives, compliance programs, accident prevention efforts, and best practices for all associates.
Drive strategic initiatives that enhance customer satisfaction, employee engagement, operational efficiency, and financial performance
Ensure adherence to all company, client, local, state, and federal quality, safety, sanitation, and regulatory standards.
Build strong relationships with clients, school administrators, customers, associates, and community stakeholders.
Perform other duties as assigned to support the efficient functioning of dining service operations.

Preferred Qualifications

Bachelor's degree in Food Services Technology, Hospitality Management, Business, Education, Training & Development, or a related field preferred; equivalent experience will be considered.
Five plus years of foodservice management experience
Demonstrated experience leading employee training, onboarding, and safety programs.
Strong knowledge of food safety regulations, sanitation standards, and ServSafe certification requirements.
Experience coordinating training schedules, maintaining training compliance records, and managing learning platforms.
Proven ability to partner effectively with field operations and training teams to drive workforce development initiatives.
Strong knowledge of high-volume food production and catering operations preferred.
Exceptional leadership, coaching, communication, and presentation skills.
Strong organizational skills with the ability to manage multiple training and operational priorities simultaneously.
Proficiency with Microsoft Office Suite, training management systems, and other business technology platforms.

Chartwells Schools is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits.