Dining Services Supervisor

Brookdale; Akron (OH); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Employee discounts

Tuition reimbursement

Job summary

Brookdale is hiring for a dining services supervisor to oversee daily dining operations in our Akron community. You will greet and seat residents and guests, supervise staff in the absence of the Dining Room Manager, and maintain a clean, welcoming dining environment.

You may supervise other staff as needed and ensure safety and sanitation standards are met. Responsibilities include supervising shifts, scheduling with budget guidelines, aiding in resident billing for food services, and

Qualifications

• High school diploma or equivalent; 1–2 years related experience; supervisory experience preferred.
• Current ServSafe Certification required; ensure food handling/sanitation licenses as needed.

Responsibilities

• Greet and seat residents and guests; maintain a pleasant dining environment.
• Supervise dining services staff in manager's absence; assist with daily supervision.
• Ensure timely opening/closing of the dining room; oversee room service and meal presentation.
• Plan daily menus per company standards and budgets; coordinate shift staffing.
• Recruit, train, discipline, and terminate staff as directed; foster inter-department rapport.

Skills

Outgoing personality

Customer service

Staff supervision

Food service knowledge

Education

High school diploma or equivalent

1-year certificate from college/technical school

Tools

ServSafe Certification

Job description

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.

• Assists Manager with daily supervision of dining services associates.
• Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
• Adheres to all safety and sanitation standards.
• Plans daily menu for residents in accordance with company standards and procedures.
• Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
• Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
• Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
• Oversees staff in absence of Manager. Provides supervision for special events.
• In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
• Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.

Certifications, Licenses, And Other Special Requirements

Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision Making

Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge And Skills

Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift: Up to 50 pounds
• Possible exposure to blood-borne pathogensPossible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us

Brookdale is a Great Place to Be:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.