Dining Services Operations Manager

St. James Place of Baton Rouge / SJP; Baton Rouge (LA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Short-term Disability

Company Paid Life Insurance

Discounted Fitness Center Membership

Employee Assistance Program

403(b) Retirement Plan and company fit

Company match

Job summary

St. James Place of Baton Rouge is a senior living community seeking a Dining Services Operations Manager to oversee campus dining operations and events, ensuring exceptional resident experiences.

You will lead dining staff, monitor quality, manage budgets, and maintain compliance with health and safety standards while delivering Joyful Service across the SJP Square.

Qualifications

• Minimum high school diploma or GED; higher education in food service management preferred.
• 5+ years of proven professional experience with dining service and supervision.
• ServSafe Certification required.
• Proficient in MS Office applications and related software.

Responsibilities

• Oversee Dining Services operations in the SJP Square and assist with events across campus; ensure smooth service and operational efficiency.
• Ensure high standards of food quality and service; engage with guests and resolve complaints to maintain satisfaction.
• Monitor inventory, place orders, manage vendor relationships for quality and cost-effectiveness.
• Assist in budget preparation and enforce cost-control measures; ensure health, safety, and sanitation compliance.
• Provide supervision, training, and performance reviews; staff scheduling and staffing coverage as needed.

Skills

Dining service supervision

Team leadership

Budgeting & cost control

Proficient with MS Office

Education

High School Diploma or GED

Higher education in food service management

Tools

MS Office

Job description

St. James Place of Baton Rouge | Senior Living Community, Baton Rouge, LA 70808, USA

Description

St. James Place is committed to having a workplace culture where people love to come to work, feel appreciated, continue to grow and find meaning in their work. Are you looking for an opportunity that allows you to contribute your talent and passion while providing Joyful Service? St. James Place is the right opportunity for you.

Dining Services Operations Manager

This position oversees dining services operations in the St. James Place Square and assists with the proper execution of dining services operations and events across campus. The Operations Manager provides effective leadership and supervision to the dining staff and ensures resident satisfaction with an excellent dining experience.

Qualifications

• High School Diploma or GED minimum; higher education in food service management preferred.
• 5 or more years of proven professional experience with dining service and supervision.
• ServSafe Certification.
• Proficient computer skills; ability to utilize MS Office applications and additional software as it applies to the position.

Essential Functions

Operations

• Oversees Dining Services operations in the SJP Square and assists with the proper execution of dining services operations and events across campus as needed. Assists the Dining Services Department to ensure smooth service and operational efficiency of the front and back-of-the-house operations.
• Ensures high standards of food quality and service.
• Engages with guests, resolves complaints, and maintains high satisfaction and loyalty levels.
• Monitors inventory levels, orders food and supplies, and maintains relationships with vendors to ensure quality and cost-effectiveness.
• Assists in budget preparation, adheres to budget standards, and implements cost control measures.
• Ensures compliance with all health, safety, and sanitation regulations.

Leadership

• Provides effective supervision, motivation, and leadership to team members.
• Provides effective training to the team in areas of oversight and delegates duties as necessary.
• Ensures accountability of team and applies effective coaching and counseling as needed.
• Conducts timely performance reviews for team members.
• Edits and approves team time and attendance; schedules team members to ensure adequate coverage.
• Conducts effective interviews and ensures adequate staffing.
• Ensures that required paperwork is submitted timely to HR.
• Works in conjunction with the Director of Dining Services on development and revision of policies and procedures related to areas of oversight.

Work Hours

• Must be available to work evenings, weekends, and various holidays and irregular hours when needed.
• Required to participate in the departmental on-call schedule.
• May be designated essential personnel in the event of emergency situations, including hurricanes, evacuation, fire, flood, etc., and be required to remain on campus for the duration of the emergency.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-term Disability
• Company Paid Life Insurance
• Discounted Fitness Center Membership
• Employee Assistance Program
• 403(b) Retirement Plan and company match

EEO Statement

St. James Place is an Equal Opportunity Employer and will recruit, hire, promote, and train for all jobs without regard to race, color, religion, sex, origin, age, disability, or Veteran status. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.