Dining Services Manager

Hearthstone; Ellensburg (WA); On-site; USD 85,000 - 120,000; Full time

Job summary

Hearthstone is seeking a Dietary Director to oversee the dietary department, ensure safe, nutritious meals, and align with physician orders and regulatory standards.

You will lead staff, manage budgets, coordinate with nursing and activities, and drive QA and staff education to support resident well-being.

Experience in long-term care diets and PCC software is preferred; a dietary manager credential and ongoing licensure are required.

Qualifications

• Graduate of an approved dietary manager's course meeting state and federal regulations.
• Minimum one year of experience in a long-term care dietary department preferred.
• Knowledge of PCC (PointClickCare) software preferred.
• Must maintain required continuing education and licensing.
• Must remain in good standing with the Department of Public Health License and Certification Division.

Responsibilities

• Direct and participate in meal prep and service meeting dietary needs.
• Maintain food quality, portion control, and compliance with menus and physician orders.
• Plan and assist with special meals for holidays and facility events.
• Hire, train, supervise, and evaluate dietary staff; manage disciplinary actions.
• Ensure proper food storage and handling per regulations.
• Coordinate dietary services with nursing and activities departments.

Education

Graduate of an approved dietary manager's course meeting state and federal regulations

Tools

PCC software

Job description

General Purpose

The Dietary Director oversees all aspects of the dietary department, including meal planning, food preparation, and service delivery. This role ensures that meals are safe, nutritious, and tailored to meet each resident's individual needs in accordance with physician orders, approved menus, and regulatory standards. The director manages staff, maintains budget compliance, and coordinates with other departments to support resident well-being and satisfaction.

Essential Duties

• Direct and participate in the preparation and service of meals that are safe, appetizing, and meet prescribed dietary needs
• Maintain food quality, portion control, and compliance with approved menus and physician orders
• Manage department budget, control costs, and order food and supplies appropriately
• Plan and assist with special meals for holidays and facility events
• Hire, train, supervise, and evaluate dietary staff; handle disciplinary actions and terminations as needed
• Ensure proper food storage and handling practices in compliance with state and federal regulations
• Process new diet orders and updates; maintain accurate diet cards and resident records
• Assess resident food preferences, allergies, and nutritional risks; complete monthly nutritional notes
• Prepare staff schedules and adjust for coverage needs
• Maintain a clean, safe, and sanitary kitchen and storage environment
• Conduct regular inspections of the dietary department for safety and cleanliness
• Coordinate dietary services with nursing and activities departments
• Participate in Quality Assurance (QA) and Interdisciplinary Team (IDT) meetings
• Present in-service education programs for dietary staff
• Investigate workplace injuries and implement corrective actions or retraining
• Ensure ongoing compliance with all federal, state, and local regulations
• Maintain department security and confidentiality of resident information
• Visit residents to conduct nutritional assessments, explain diets, and promote quality food service
• Notify the Dietitian of any menu changes and document accordingly

Supervisory Requirements

Responsible for the overall supervision and management of dietary staff, including scheduling, training, performance evaluation, and compliance with facility policies and regulatory standards.

Education and/or Experience

• Graduate of an approved dietary manager's course meeting state and federal regulations
• Minimum one year of experience in a long-term care dietary department preferred
• Knowledge of PCC (PointClickCare) software preferred
• Must maintain required continuing education and licensing
• Must remain in good standing with the Department of Public Health License and Certification Division

Physical Demands

• Frequent standing, walking, reaching, pushing, and pulling
• Occasional sitting, climbing, stooping, kneeling, and crawling
• Ability to lift up to 50 lbs
• Frequent talking, hearing, tasting, and smelling
• Visual acuity including close, distance, color, peripheral, and depth perception

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.