DINING SERVICES DIRECTOR - Northeastern University - Boston, MA

Compass Group Poland Sp. z o.o.; Boston (MA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts

Job summary

An exciting opportunity awaits as a Director of Dining Services at a forward-thinking organization, dedicated to transforming the on-campus dining experience. This leadership role is pivotal in managing foodservice operations, ensuring quality, and enhancing customer satisfaction. Join a diverse team that values innovation and collaboration, while enjoying a range of benefits that support your well-being and professional growth. This is your chance to make a meaningful impact in a dynamic environment where your contributions will shape the future of dining services for students across the nation.

Qualifications

• 5-7 years of foodservice operational management experience required.
• Strong knowledge of food trends and sanitation standards essential.

Responsibilities

• Manage food service operations and ensure client satisfaction.
• Oversee hiring, training, and performance management of staff.

Skills

Food Service Management

Leadership Skills

Budget Management

Communication Skills

Inventory Control

Sanitation Standards Knowledge

Customer Service

Education

B.S. Degree in Food Services Technology/Management

A.A. Degree plus four years of experience

Tools

Microsoft Office

Job description

Salary: $80,000 - $85,000

At over 300 colleges & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client and customer satisfaction with efficient cost-effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities, including care (retail, cafeteria, catering, etc.), quality improvement, sanitation, infection control, and all client-related activities.

Key Responsibilities:

1. Manages salaried managers and hourly associates in the Food Service Department
2. Oversees the overall direction, coordination, and evaluation of the account
3. Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
4. Prepares and manages annual budget
5. Utilizes company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
6. Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation, and safety (meeting HACCP and OSHA guidelines) and portion control
7. Other duties as assigned

Preferred Qualifications:

1. B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
2. Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
3. Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
4. Previous P&L accountability or contract-managed service experience is desirable
5. Strong supervisory, leadership, management, and coaching skills
6. Strong communication skills, both written and verbal
7. Ability to communicate on various levels to include management, client, customer, and associate levels
8. Excellent financial, budgetary, accounting, and computational skills
9. Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet
10. ServSafe Certified

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Req ID: 1404833

Chartwells Higher Education

KRISTINA MCCARTHY