DINING SERVICES DIRECTOR

Compass Group USA; Milford Terrace (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holidays

Wellness Programs

Employee Discounts

EAP

FSAs

Personal Leave

Job summary

Canteen, part of Compass Group USA, seeks a Dining Services Director to lead on-site dining operations for a corporate campus, aligning food, beverage and catering with client culture and workplace goals. You will manage multi-unit dining, drive innovation, ensure safety and service standards, and collaborate with client stakeholders to boost guest satisfaction and retention.

Qualifications include a Bachelor’s degree and 8–10 years of multi-unit dining experience with a proven track record in

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Culinary Arts, or related field preferred.
• 8–10 years of progressive experience leading multi-unit or corporate dining operations.
• Proven record of success in client partnership, financial management, and team leadership.
• Strong analytical, interpersonal, and communication skills.
• Demonstrated commitment to innovation, sustainability, and exceptional service.

Responsibilities

• Serve as the primary liaison between the client and Compass Group for all food and beverage operations.
• Develop and execute a cohesive vision for the corporate dining experience that aligns with client culture and workplace strategy.
• Drive innovation in menus, service models, and guest engagement to create a hospitality-forward environment.
• Oversee daily operations across cafés, catering, executive dining, and pantry programs.
• Ensure high-quality, seasonal, and wellness-driven offerings with strong safety standards.
• Leverage technology and data analytics to optimize efficiency and guest experience.
• Maintain proactive client partnership and provide detailed performance reporting.

Skills

Analytical skills

Interpersonal skills

Communication skills

Leadership

Education

Bachelor’s degree in Hospitality Management, Business Administration, Culinary Arts, or related field

Job description

Position Title: DINING SERVICES DIRECTOR

Shift: Mon-Fri, 7a-4p; hours will vary depending on business needs and events

Other Forms of Compensation: none

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

The Dining Services Director will lead the full scope of on-site dining operations, serving as the strategic partner and operational leader for our client’s corporate campus. This role ensures that every aspect of the food, beverage, and catering program reflects the client’s culture, brand, and workplace experience goals while upholding Compass Group’s uncompromising standards of culinary excellence, safety, and service.

Key Responsibilities

Strategic Leadership

• Serve as the primary liaison between the client and Compass Group for all food and beverage operations.
• Develop and execute a cohesive vision for the corporate dining experience that aligns with client culture and workplace strategy.
• Drive innovation in menus, service models, and guest engagement to create a hospitality-forward environment.

Operational Excellence

• Oversee daily operations across cafés, catering, executive dining, and pantry programs.
• Ensure consistent delivery of high-quality, seasonal, and wellness-driven food offerings.
• Implement best practices in safety, sanitation, and sustainability.
• Leverage technology and data analytics to optimize efficiency and enhance the guest experience.

Client Partnership

• Maintain a proactive, transparent, and collaborative partnership with client stakeholders.
• Anticipate and respond to evolving workplace needs, ensuring services contribute to employee satisfaction and retention.
• Provide detailed performance reporting and strategic insights that inform business decisions.

Financial & Business Management

• Manage all financial aspects of the food and beverage program, including budgeting, forecasting, and cost optimization.
• Monitor performance metrics and implement strategies to achieve revenue, margin, and service goals.
• Identify opportunities to expand services through catering and special events.

Team Development

• Recruit, mentor, and inspire a high-performing hospitality team dedicated to service excellence.
• Foster a culture of inclusion, accountability, and continuous improvement.
• Promote professional growth and align team performance with Compass Group’s leadership principles.

Innovation & Brand Alignment

• Introduce forward-thinking concepts that elevate the corporate dining experience and reflect the client’s brand identity.
• Champion sustainability, wellness, and DEI initiatives within the dining program.
• Collaborate with workplace experience and communications teams to integrate food and beverage into the broader employee experience.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Culinary Arts, or related field preferred.
• 8-10 years of progressive experience leading multi-unit or corporate dining operations.
• Proven record of success in client partnership, financial management, and team leadership.
• Strong analytical, interpersonal, and communication skills.
• Demonstrated commitment to innovation, sustainability, and exceptional service.

Compass Group Value Proposition

Through our partnership approach, the Food and Beverage Director will bring:

• Strategic alignment with client goals for workplace experience and brand culture.
• Operational excellence supported by Compass Group’s national network of resources, culinary expertise, and innovation platforms.
• Customized dining solutions that engage employees, promote wellness, and foster community.
• Continuous improvement through performance insights, data analytics, and sustainability-driven innovation

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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