DINING ROOM SUPERVISOR (TR/PRN)

Riverside Healthcare

Kankakee (IL)

On-site

USD 28,000 - 35,000

Full time

10 days ago

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Benefits offered by this job

Health benefits

Educational assistance

Retirement plan

Paid time off

Job summary

Riverside Senior Living is seeking a Dining Room Supervisor to lead daily dining room operations, manage wait staff, and coordinate with the kitchen to meet residents' dietary needs. You will train staff, ensure safety standards, and maintain a welcoming dining environment.

The role requires at least 3 years in a supervisory dining/hospitality role, preferably in senior living or healthcare, with food safety certifications and strong service orientation.

Qualifications

Requires 3+ years of supervisory experience in dining or hospitality, preferably in senior living or healthcare.
Certifications in food safety or handling are required.
Strong leadership, communication, and customer service abilities are essential.

Responsibilities

Oversee daily dining room operations and supervise wait staff to ensure courteous, efficient service.
Coordinate with kitchen to meet dietary needs and timely meal service.
Train new dining room staff on service standards and safety protocols.
Monitor setup and cleanliness of the dining room and uphold high standards.
Ensure compliance with health department regulations and facility policies.
Manage dining room supplies and coordinate with other departments to maintain stock.
Address resident concerns promptly and build positive resident relations.
Assist in organizing and supervising dining events as needed.
Maintain staff schedules, generate reports, and document incidents or concerns.

Skills

Team Leadership

Resident Experience

Coordination with Kitchen

Training and Development

Quality Control

Safety and Compliance

Inventory Management

Resident Relations

Education

High school diploma or equivalent

Food Handlers Certification or ServSafe Certification

Job description

Overview

The Dining Room Supervisor at Riverside Senior Living is responsible for overseeing the daily operations of the dining room, ensuring a high level of service and satisfaction for our residents. This role includes managing the wait staff, coordinating with the kitchen team, and maintaining a welcoming and efficient dining environment. The Dining Room Supervisor will also play a key role in training staff, handling resident concerns, and ensuring that all dining services meet regulatory and safety standards.

Essential Duties

Team Leadership: Supervise and manage the performance of the wait staff, ensuring that all team members provide courteous and efficient service to residents.
Resident Experience: Monitor and enhance the dining experience for residents, addressing any concerns or special requests promptly and effectively.
Coordination with Kitchen: Work closely with the kitchen team to ensure that meals are served in a timely manner and according to residents' dietary needs and preferences.
Training and Development: Train new dining room staff on service standards, safety protocols, and resident interaction, ensuring consistent service quality.
Quality Control: Oversee the setup and cleanliness of the dining room before, during, and after meal service, ensuring that all areas are maintained to the highest standards.
Safety and Compliance: Ensure that all dining operations comply with health department regulations, food safety standards, and facility policies.
Inventory Management: Monitor dining room supplies, such as utensils, tableware, and linens, and coordinate with the appropriate departments to maintain adequate stock levels.
Resident Relations: Build positive relationships with residents, regularly seeking feedback to improve dining services and address any issues that arise.

Non-essential Duties

Event Coordination: Assist in organizing and supervising special dining events and functions, ensuring smooth execution and resident satisfaction.
Menu Input: Provide feedback to the dietary team regarding resident preferences and suggestions for menu improvements.
Administrative Support: Assist with administrative tasks such as maintaining staff schedules, completing reports, and documenting any incidents or resident concerns.

Responsibilities

Required Experience

A minimum of 3 years of experience in a supervisory role within a dining or hospitality setting, preferably in a senior living or healthcare environment.

Preferred Experience

Strong leadership and organizational skills, excellent communication and customer service abilities, knowledge of food safety and sanitation practices, and the ability to manage multiple tasks in a fast-paced environment.

Required Licensure/Education

A high school diploma or equivalent is required.
Food Handlers Certification or ServSafe Certification is required.

Preferred Education

Training on Heimlich maneuver is preferred.
Certification in hospitality or dining room management is a plus.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable.

Compensation

Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift differential, on-call
Opportunity for annual increases based on performance

Benefits - .5 to 1.0 FTE

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Benefits - .001 to .49 FTE:

Paid Leave Hours accrued as you work

Employee Health Requirements

Exposure/Sensory Requirements

Exposure to:

Chemicals: Refer to MSDS sheets.
Video Display Terminals: None
Blood and Body Fluids: None
TB or Airborne Pathogens: None

Sensory requirements (speech, vision, smell, hearing, touch):

Speech: Needed for communication with residents and staff.
Vision: Need to greet residents and perform duties.
Smell: NA.
Hearing: Needed to hear resident and staff request.
Touch: Need to provide resident contact for offering support and reassurance to the residents.

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to: