Dining Room Supervisor - The Heritage Tradition

Senior Resource Group; Sun City West (AZ); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Competitive pay plus paid training

401(k) with company match

Paid time off

Job summary

Senior Resource Group in Sun City West, Arizona, seeks a Dining Room Supervisor to oversee wait staff and ensure a high-quality dining experience for residents and guests. The position involves supervising staff, managing dining room operations, and maintaining excellent customer service standards.

Ideal candidates will have a high school diploma or GED, along with supervisory experience in hospitality. A competitive pay of $22 per hour with various benefits is offered, including paid training and growth opportunities.

Qualifications

• Must have a high school diploma or GED or two years of related experience.
• Experience in hospitality or dining rooms is preferred.
• First aid and CPR certified.

Responsibilities

• Supervise wait staff in preparing and serving meals.
• Ensure exceptional customer service is provided.
• Maintain staffing schedules and fill gaps as needed.

Skills

Supervisory skills

Customer service

Knowledge of dining operations

Education

High school diploma or GED

First aid and CPR certification

Tools

Dining room management software

Job description

The Heritage Tradition offers a warm, caring environment where residents feel like family, and we pride ourselves on fostering a culture of collaboration and growth. We offer personalized, trusted care within an environment where connection is effortless and every detail is designed to foster a sense of freedom and discovery. As part of our team, you’ll experience a positive and diverse work culture that values everyone’s contributions. We offer a supportive space where you can thrive both personally and professionally, all while making a meaningful impact in the lives of those we serve.

Benefits We Offer

• Competitive pay plus paid training to set you up for success
• Clear growth paths and development opportunities to help you build a career
• Paid time off: holiday pay (FT only), sick leave (PT & FT), vacation time (FT only), and a floating holiday (FT only)
• 401(k) with company match to help you invest in your future (must be at least 21 years of age)
• Discounted employee meals while you work
• Employee Assistance Program (EAP) for extra support when life gets busy
• Employee referral program—earn rewards for bringing great people to the team
• Uniforms provided, so you can focus on the job, not the wardrobe
• Shoe discount program to keep you comfortable on your feet

Pay: $22 / hour

Job Description

You will assist in supervising wait staff in preparing dining room for meals, in serving meals to residents and guests, and in servicing dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials.

Essential Duties

• Ensure that wait staff dresses in designated uniforms that are clean and pressed.
• Maintain the daily menu board.
• Assist in establishing staffing schedule; monitor staffing schedule; and fill in when gaps in staffing exist, overtime can be avoided, and/or actual wages are trending higher than budget.
• Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services.
• Make sure that tables are promptly and properly bussed. Ensure that tables are cleared and reset in a timely and appropriate manner.
• Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• High school diploma or GED (General Educational Development); or two years of related experience and/or training; or equivalent combination of education and experience.
• Experience working in hospitality, residential, or club dining rooms preferred.
• First aid and CPR certified.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state and local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position.

Note to Applicants

Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law.