Dining Room Supervisor

Resort Lifestyle Communities; Town of Manlius (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Pay on demand

Benefits stipend

401(k) match

Paid time off

Job summary

Resort Lifestyle Communities seeks a Dining Room Supervisor at our Fayetteville, NY community. You will lead servers during meals and help shape a warm, connected dining experience for residents and guests.

Requirements include being 21+, a Tue-Sat 11:00am–7:30pm schedule with event/holiday coverage, ServSafe Manager certification or willingness to obtain within 90 days, and a Food Handlers permit where required. Proficiency with Excel/Outlook is preferred and leadership experience is desired.

Qualifications

• Must be at least 21 years of age or older.
• Flexibility: Tuesday–Saturday 11:00am–7:30pm, with additional hours for events/holidays.
• Previous service leadership experience is desired.
• Basic Microsoft Office skills (Excel and Outlook).
• ServSafe Manager certification or obtain within 90 days of hire.
• Food Handlers permit as required by local ordinances or obtain within two weeks of hire.

Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and coaching.
• Ensure dining room cleanliness, organization, and systems per the Operations Guide; manage pantry and dining area sanitation and presentation.
• Lead and monitor dining service quality to guarantee resident/guest satisfaction; welcome new residents per orientation; arrange timely room-service tray retrieval.
• Participate in community leadership meetings and collaborate on resident needs and events.

Skills

Servant leadership

Leadership experience

Microsoft Office

Tools

Excel

Outlook

Job description

At Resort Lifestyle Communities (RLC), serving seniors isn’t just a job, it’s a calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.

Together, we work toward four essential goals that guide our success:

• Happy Employees
• Happy Residents
• Full Occupancy
• On-Budget Operations

About the Role

As our Dining Room Supervisor, you will be an active lead server during meal periods and will play a pivotal role in shaping an exceptional dining experience for our residents and guests. As a valued team member of the community leadership team, you’ll actively contribute to the overall culture, operations, and resident experience, ensuring that every meal is more than just food on a plate; it’s a moment of meaningful connection.

What We’re Looking For

• Must be at least 21 years of age or older.
• Flexibility: your primary schedule will be Tuesday-Saturday 11:00am to 7:30pm, however, additional hours to assist with events and holidays will be required.
• Previous service leadership experience is desired.
• Basic Microsoft Office skills required (Excel and Outlook).
• ServSafe® Manager food safety certification or obtain within 90 days of hire.
• Food Handlers permit as required by local ordinances or obtain within two (2) weeks of hire.

Key Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and ongoing coaching, support development and growth of Server team, while ensuring schedules align with RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems are consistent per the RLC Operations Guide; monitor, stock and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation and excellent presentation; assign cleaning responsibilities and supporting tasks to Servers.
• Lead and monitor dining service quality to guarantee resident and guest satisfaction; personally welcome new residents following the RLC Orientation process; and ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs, plan upcoming events, and support overall business objectives.

Benefits for Full-Time Employees

• Competitive compensation and benefits
• Access your pay anytime
• $341 benefit stipend per pay period to apply toward:
  • Health, Dental, Vision
  • Life Insurance
  • Short- & Long-Term Disability
  • HSA, FSA, LSA
  • Accident & Hospital Indemnity
  • Legal & Identity Theft Protection
• Paid Time Off
• 401(k) with employer match

Why RLC?

• Fast-growing, family-owned company with 60+ communities nationwide
• Supportive leadership in a beautiful, resort-style environment
• A purpose-driven role where you make a difference every day

EOE/ADA

BESbswy
Towne Center Retirement Community
3900 Medical Center Drive
Fayetteville, NY 13066