Dining Room Manager

Juniper Communities; Willistown Township (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Juniper Communities in Pennsylvania seeks a full-time Dining Services Supervisor to manage day-to-day Dining Room operations while upholding the company’s philosophy and policies. Weekend availability is required to support resident dining and events.

You will supervise Dining Room staff, enforce safety and infection control, coordinate with the Executive Chef and Wellness Director, and ensure high-quality dining experiences for residents.

Qualifications

• Must be able to read, write, speak, and understand English.
• CPR and First Aid certification required.
• Knowledge of dining services.
• Knowledge of the physiology and psychology of the older adult.

Responsibilities

• Oversee day-to-day dining room operations.
• Train and supervise dining room staff.
• Ensure safety, infection control, and policy compliance.
• Assist residents with dining and special diets.
• Coordinate with leadership for events and menus.
• Complete required paperwork and scheduling.

Skills

Customer service

English proficiency

Team leadership

Safety awareness

Education

CPR/First Aid certification

Job description

Full time position available, weekend availability required

• Manages the day-to-day operations of Dining Room. This is accomplished by taking into account Juniper Communities’ philosophy, hallmarks, policies and procedures as well as current federal, state and local regulatory standards. Responsibilities:
• Ensure compliance to Juniper Communities’ philosophy and hallmarks as well as all written policies and procedures that govern Dining Services Department.
• Perform all assigned tasks in accordance with policies and procedures and as instructed by the Executive Chef/Dietary Manager and/or the Wellness Director, as well as other members of the Leadership Team.
• Perform continuous, ongoing supervision of all Dining Room staff members including but not limited to training, disciplining, counseling, motivating, and evaluating.
• Ensure all Dining Services staff follow established safety regulations, including fire protection, infection control, and equipment safety. Report all complaints, grievances and instances of abuse to the Executive Chef.
• Report all occupational exposures to blood, body fluids, infectious materials and hazardous chemical to the Wellness Director. Assist residents as needed with the dining experience and social and leisure activities.
• Serve meals and assist in the clearing of tables under the direction of the Executive Chef.
• Implements Connections activities as assigned and instructed by the Connections Director. Report needed repairs and safety concerns to the Environmental Services Director.
• Follow established safety regulations, including fire protection, infection control, bloodborne pathogens, hazardous waste and quality assurance procedures. Work in concert and harmony with other members of the team.
• Communicate with family members, visitors and volunteers in a customer service-oriented manner.
• Complete all paperwork as required.
• Checks the schedule of who is scheduled to work and performs the appropriate check out of all Dining Service personnel.
• Reviews the daily menu with the Production Manager and ensures that the proper menu is printed on the board and appropriate copies are made.
• Inspects all tables in the dining room prior to serving time and conducts meal rounds in the dining room, conversing with residents and guests.
• Coordinates and oversees the set up and service to all special functions.
• Cooperates with medical personnel in providing special diets for residents requiring individual attention. Completes daily census, log sheets and other documentation at the end of shift.
• Assists Dining Service personnel when needed. Assists in the proper care and use of Dining Service equipment, identifying and reporting any equipment malfunction to supervisor.
• Maintains a clean work area and follows all sanitation procedures in accordance with facility policy. Work as scheduled, consistently demonstrating dependability and punctuality.
• Conducts and attends In Touch College Trainings. Educational/Vocational Requirements: Knowledge of dining services.
• Knowledge of the physiology and psychology of the older adult.
• Successful completion of a CPR and First Aid course.

Behavioral Skills

• Embraces and exhibits the Juniper Mindset, Values and Behaviors
• Deliver a Personalized Experience
• Share a Passion for Wellbeing
• Collaborate for the Common Good
• Lead by Example
• Be Accountable for Results

General Requirements

• Must be able to read, write, speak, and understand the English language.
• Must not pose a direct threat to the health or safety of other individuals within the community. Attends and participates in mandated yearly training programs as well as all required meetings.
• Must be able to manage time efficiently so as to achieve goals.
• Adheres to all Human Resources policies, procedures, and code of conduct.
• Respects confidentiality of information and Resident’s rights. Performs job in a safe manner, using proper body mechanics, infection control, etc.
• Responsible for proper care of all property, equipment, supplies and financial assets involved in the performance of the job.
• Performs other duties as required.

Physical Requirements and Working Conditions

• Works throughout the community and its premises.
• Moves intermittently during working hours. Movement includes, but is not limited to standing, walking, sitting, pulling, lifting, reaching, carrying, pushing, climbing, kneeling, stooping, and twisting.
• Is subject to frequent interruptions.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements of the position can be met.
• Must be able to assist in the evacuation of residents during emergency situations.
• Able to communicate intentions and directions to residents, staff, families, and others as needed.
• May be subject to hostile and emotionally upset residents, family members, staff, and visitors.
• Works beyond normal working hours and on weekends and holidays when necessary.
• Is subject to call back during emergency conditions. May be subject to the handling of and exposure to hazardous chemicals.
• Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, the AIDS and Hepatitis B viruses.
• Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants, and other air contaminants.

Equal Opportunity Employer

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