DINING ON-CALL SUPERVISOR (FULL TIME)

Compass Group USA; Eau Claire (WI); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Flexible Spending Accounts

Job summary

Morrison Healthcare, a Compass Group company, is hiring a full-time Dining On-Call Supervisor at Marshfield Medical Center Eau Claire, WI. You will coordinate patient meal service, supervise the Dining on Call program, and ensure staff coverage and adherence to dietary orders.

You'll lead a team, oversee training, and collaborate with nursing to meet patients' food needs while upholding safety standards and quality in every meal served.

Qualifications

• Prior food service and customer service experience required.

Responsibilities

• Coordinate patient meal service including menu selections, tray assembly and delivery.
• Ensure staff are trained and scheduled to support Dining on Call.
• Oversee adherence to dietary orders and patient food preferences.
• Resolve patient concerns promptly and communicate with nursing as needed.
• Ensure HACCP guidelines and sanitation procedures are followed.

Skills

Food service

Customer service

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for a full time DINING ON-CALL SUPERVISORposition.
• Location: Marshfield Medical Center Eau Claire - 2310 Craig Road, Eau Claire, WI 54701. Note: online applications accepted only.
• Schedule: Full time schedule; Days and hours may vary. Rotating weekends. More details upon interview.
• Requirement: Prior food service and customer service experience required.
• Pay Range: $24.00per hour to$27.00per hour.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: Responsible for coordinating patient meal service; e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs for Dining on CallProgram. Ensures employees are adequately trained and units are properly staffed to provide service.

Essential Functions and Responsibilities:

• Responsible for Nutrition Operators, Workstation and Wait Staff Associates.
• Oversees systems and processes to ensure that the strategic and operational objectives of the Dining on Call service are accomplished.
• Assists in the selection and orientation of employees and oversees training of Dining on Call staff.
• Works with Nutrition Operators to ensure alternatives to menu as allowed on prescribed diet in accordance with food allergies or sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis.
• Responsive to patient's needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Oversees development and implementation of action plan within Dining on Callservice, as appropriate.
• Coordinates and oversees daily and weekly activities/tasks performed by Dining on Call staff.
• Develops and posts employees schedules according to department'spolicy.
• Updates and communicates job flows changes of Dining on Call positions, as applicable.
• Interacts with nursing to ensure patients'diet prescriptions are accurate, and patient's food needs are met.
• Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
• Submits all required documentation, reports, and logs in a timely, professional and complete manner.
• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
• Complies with regulatory agency standards, including federal, state, and JCAHO.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
• Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.