Dining Hall Food Service Worker Lead - UNC-Wilmington

Aramark; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Aramark in Wilmington, NC is seeking a Dining Hall Food Service Worker Lead to oversee daily food preparation, service, and station operations. You will work under supervision to ensure quality, portion control, and timely service to customers in a fast-paced dining environment.

Responsibilities include leading staff on the line, maintaining safety standards, and coordinating opening/closing tasks while delivering excellent customer interactions.

Qualifications

• Excellent customer service and interpersonal skills.
• Proven leadership and supervisory abilities.
• Ability to work effectively in a team.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food service experience preferred.
• Must be able to frequently lift and transport hot items.
• Ability to work in a kitchen with heated equipment, steam, noise and chemicals.

Responsibilities

• Lead all aspects of daily food preparation and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and prepare foods according to recipes and directions.
• Ensure accurate portioning when preparing and serving items.
• Maintain daily temperature logs.
• Take samples of all food items on the line before serving.
• Alert management and pull items not meeting quality standards.
• Complete opening and closing station checklists.
• Greet customers and assist as they leave the serving line.
• Maintain a clean workstation and sanitation of utensils, surfaces and equipment.
• Safely dispose of waste from the service line.
• Transfer supplies between storage and work areas as needed.
• Participate in daily safety observations and report hazards.
• Cross-train in other areas as needed.
• Work across concessions, catering, and special events as required.
• Complete tasks requested by supervision to ensure timely service.

Skills

Customer service

Leadership

Teamwork

Serve Safe Certification

Attention to detail

Food service experience

Physical stamina

Kitchen safety awareness

Job description

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Title: Dining Hall Food Service Worker Lead - UNC-Wilmington

Requisition #: 664362

Location:

Wilmington, NC, US, 28403

Description:

Job Description

As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the people we serve. We’re looking for team players who are organized, focused, accountable, and above all, bring a positive attitude every day.

The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters.

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line toensure timely and effective service of the customers. Request support from utility workersfor sanitation issues of the line as needed.
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Great customer service and interpersonal skills

• Strong Leadership and supervisory skills

• Ability to work in a team environment

• Serve Safe Certification

• Ability to follow detailed written and verbal instructions

• Food Service Experience preferred

• Requires frequent lifting/transporting hot food items

• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .